Forum Discussion

Seasoned Newcomer

Re: DXGI_ERROR_DEVICE_REMOVED or DXGI_ERROR_DEVICE_HUNG

Since the Battlefield 6 update on 28 October 2025, the game has become completely unplayable due to repeated GPU driver crashes and version conflicts.

System specs:
CPU: Intel(R) Core(TM) i7-9700K @ 3.60GHz
GPU: NVIDIA GeForce GTX 1080 Ti
Driver versions tested: 537.58 (older) and 581.57 (latest)
RAM: Corsair Vengeance LPX DDR4 3600 C18 2x16GB
OS: Windows 10 (64-bit)

Issue:
Every time I search for a match, the game crashes.

With driver 581.57, I get a DirectX error:
DXGI_ERROR_DEVICE_REMOVED / DXGI_ERROR_DEVICE_HUNG ("The GPU will not respond to more commands.")

With driver 537.58, the game doesn’t launch and gives this error:
"Detected NVIDIA GeForce driver version 537.58. The required driver version is 576.88 or later."

This started right after the October 28 update. Before that, the game worked fine.

What I have tried:

Clean reinstall of GPU drivers using DDU
Reinstalling the game
Repairing game files via EA App
Updating DirectX and Windows

None of these helped. The game either crashes mid-load or refuses to start.

Attached images:

Message asking to update NVIDIA driver (requires 576.88 or newer)
DirectX error showing DXGI_ERROR_DEVICE_REMOVED

This issue has made Battlefield 6 completely unplayable. It seems to be a compatibility problem between the latest game update and recent NVIDIA drivers.

Would really appreciate any official acknowledgment or workaround.

6 Replies

AVCIPIYADE
Seasoned Rookie
4 months ago
Same as me.
pEnciLko
New Novice
4 months ago
Hello, I have a problem with BF6. Specifically, it concerns the Gauntlet mode, or rather just one map and one location. Everything works fine, but whenever I turn on that part, I get this error: "DXGI_ERROR_DEVICE_REMOVED or DXGI_ERROR_DEVICE_HUNG"... and it throws me right back to the desktop. I'm not exactly sure, but it should be the "Defense Nexus"/"Chemical Storage" area.
EA_Aljo
Community Manager
4 months ago
Hello. I merged your thread with the already existing one for this issue. Can you see the accepted solution here and provide those details? Thanks!
LatencyProblems
Rising Traveler
4 months ago
EA ID / Steam ID: LatencyProblems
OS Version: Windows 11 home 25H2
GPU: 9070xt
GPU Driver: 25.10.2
Date/Time the issue occurred: Every day, roughly 15mins-2hours into play
Brief summary of your bug: game crash with DXGI_ERROR_DEVICE_HUNG message
Type of issue: crash
Mode where it occurred & Map: All modes and maps
Any other errors:
DxDiag: (Attach if possible)
Zevered
Seasoned Adventurer
4 months ago
Here are the details you need, it's not on our end. Please just get this flagged so they can fix the engine, it's been years.

"The crash log clearly shows that the Frostbite DX12 renderer is at fault, not the GPU, driver, or user system. The exception 0x887A0005 (DXGI_ERROR_DEVICE_REMOVED) means the engine sent invalid DX12 commands, causing Windows to terminate the GPU context. The fault occurs in Engine.Render.Core2.PlatformPcDx12.retail.dll, Frostbite’s DX12 layer, confirming this is an engine-level bug. No user tweak (VSync, drivers, TDR edits) can fix it." - from Max a lot further down.

The same bug was present in 2042 and the same bug has been reported in other games.

People reported this extensively in the BF6 beta and this thread is from over 4 years ago in 2042.

DirextX function "GetDeviceRemovedReason" failed with DXGI_ERROR_DEVICE_HUNG | EA Forums - 6896015
DieWollmilchsau
Rising Scout
4 months ago
There is no Solution!!! It still doesnt work. We dont need tips like update this update that. We try this since the Beta. The Problem isnt on our side. Is that what we can expect from you guys? That it something solves it by accident? You know that we payed money for this disaster.