Request for Manual Log Review regarding Account Suspension
Dear Support Team,
I am writing to formally request a manual review of a permanent suspension placed on my Battlefield 6 account. I submitted an initial appeal through my penalty history three months ago but have only received an automated response thus far.
I understand that the anti-cheat system flagged my account, and I want to provide complete transparency regarding the incident. At the time the ban was issued, I had inadvertently left third-party software intended for an entirely different game (Counter-Strike 2) running in the background while launching Battlefield 6.
While I recognize that running background modifications can trigger automated anti-cheat flags, I can assure you that this software was not designed for, nor did it interact with or inject into, the Battlefield 6 client. I strictly adhere to the Terms of Service within Battlefield 6 and have never utilized any exploits, cheats, or unfair advantages in your game.
I respectfully request that a support specialist manually review the anti-cheat telemetry and logs associated with my account. The logs should verify the specific signature of the background process detected and definitively confirm that it was not interacting with Battlefield 6.
Thank you for your time, diligence, and commitment to the integrity of the game. I look forward to your review of this matter.
Sincerely,
Jakub