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Mohiczek's avatar
Mohiczek
New Novice
3 days ago

Routing / Matchmaking issue – Battlefield 6 (EU → US)

Hello, I am having persistent latency and routing issues in Battlefield 6 (2025). Although I am located in the Czech Republic and have the correct network settings (IPv4, open NAT, correct port forwarding), the game keeps connecting me to the US servers (Ashburn, Virginia) instead of the European ones. I am attaching a detailed report (Battlefield6_ServerRegion_Report.txt) that includes traceroute results, latency screenshots, and all configuration details.

Please check the game search region in my account and connect it to the European servers (Frankfurt / Amsterdam) if possible.

Thank you for your help and time.

Previous email sent 10/26/2025, no response, case still not created.

Attached are screenshots of my ISP's response, a detailed description of the problem, and a server connection test with results.

Mohamad Al Saleh

 

freezing
lag
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7 Replies

  • Mohiczek's avatar
    Mohiczek
    New Novice
    3 days ago

    Does anyone else have this problem? Please mention it in the comments because EA is not responding to my requests anywhere. Thanks everyone <3

  • luger671's avatar
    luger671
    New Novice
    3 days ago

    Hi ! 
    Same problem for me. When I use an official EA server I have 120-140 fps but if is looks like 50-60 fps… When i am filtering through European servers everything is ok.

  • Mohiczek's avatar
    Mohiczek
    New Novice
    3 days ago

    I have the same problem, when connecting to servers created by players in the EU everything is ok. But otherwise I have high responses 110-140 ping. I found out that my problem is with my network tracking. It goes through Zayo and it routes me as someone playing from the USA. I also wrote to Zayo support, but everyone ignores me.

  • Mohiczek's avatar
    Mohiczek
    New Novice
    3 days ago

    hanks! I’m aware EA servers run on AWS, but the routing issue happens before that — through EA’s Zayo infrastructure.
    Tracing easo.ea.com shows the path being sent through Zayo’s US cluster instead of EU (Frankfurt/Amsterdam), which causes the high latency (~110 ms).
    That’s why I’m checking both the matchmaking route and AWS hop chain. There’s no contradiction.  I’m tracing the correct part of the route that both EA and the ISP need to see.
    A direct traceroute to the AWS game instance would only show the final server, not the matchmaking node that assigns the region.
    The routing issue happens earlier, on the EA/Zayo layer — that’s exactly what I’m trying to get fixed with Zayo support. 

  • OskooI_007's avatar
    OskooI_007
    Legend
    3 days ago

    Mohiczek​ what's the IP address of the Amazon AWS server? This will tell us where the game server is located.

  • Mohiczek's avatar
    Mohiczek
    New Novice
    2 days ago

    The active EA connection routes to 159.153.71.17, which resolves to easo.ea.com.Based on traceroute, the traffic goes through Vodafone CZ → Zayo (zip.zayo.com) and terminates in Ashburn, Virginia, which is part of the AWS US-East-1 region.
    This confirms that Battlefield 6 is currently connecting EU players (like me, located in the Czech Republic) to the US-East AWS cluster instead of the EU ones (Frankfurt / Amsterdam).

    Both Vodafone and Zayo confirmed their routing is correct — so the issue seems to be on EA’s side (region matchmaking or routing assignment).

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