Says my account disabled for 7 days
So how do I fix this played all day yesterday have 0 infractions so wtf is happening
Forum Discussion
EA_Mako
Community Manager
Community ManagerHey Haze0749,
We would not have the details or be able to discuss specifics of an account or penalty here on the forums, so in this case it would be best to submit an appeal to have our Terms of Service team take another look at this situation.
Please keep an eye on your case history page once that's submitted and they'll get back once the investigation is complete, thanks!
Ok but when doin all that like resetting my password it not my email it showin but my apps on phone say im good have I been hacked
- EA_Mako
Haze0749
I'm not sure what apps on your phone you're referring to, but are you able to log into your EA account page here?Does the email on that page match your own, or is that where you're seeing an unfamiliar email?
If it's not an email you recognize or you aren't able to get into your account page, I'd go through these steps instead. An appeal will go to a different team, while this will have you get in touch with support to help re-secure the account if someone else had gained access.
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