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I was able to play battlefield 6 fine on launch day (Yesterday)
I READ A POST SAYING THAT UNLINKING YOUR EA ACCOUNT FROM STEAM AND RE-LINKING IT TO A NEW EA ACCOUNT WORKS. I DONT WANT TO DO THIS HOWEVER AS I WONT BE ABLE TO RE-LINK IT TO MY EXISITING ACCOUNT
THIS ISSUE SEEMS TO BE RELATED TO THE ACCOUNT ITSELF.
I AM ALSO UNABLE TO CREATE ANY TICKETS THROUGH EA. I CANT CREATE CASSES AT ALL FOR SOME REASON AND I BEILIVE THIS ISSUE CAN ONLY BE RESOLVED BY EA THEMSELVES.
I purchased and played the game through Steam.
This morning when I try and launch battlefield I get the ERROR CODE 1:86001S:51009S:11468332130:1073807360Q On the splash screen before i can even access the game. Below it has 1 option that says "Close" when you click "Close" it then returns to the splash screen, tries to connect or authenticate again, and presents the same error, constantly looping.
I have raised a ticket with EA directly but know this is going to take a very long time for them to resolve.
Below I have added the troubleshooting steps I have already taken:
- Verified integrity of game files
- Updated NVIDIA Driver to Version 581.42 (Attempted on comment recommendation)
- Turned OFF STEAM CLOUD (right click Battlefield 6 -> General ->Steam Cloud)
- Turned ON STEAM CLOUD (right click Battlefield 6 -> General ->Steam Cloud)
- Restarted Pc
- Restarted Router
- Turned Off Windows Firewall
- Uninstalled any anti virus
- Added firewall exception
- Reinstalled Game
- Disabled DLC packs in Steam
- Run Steam as administrator
- Run steam as separate user
- Removed any USB storage devices from machine
- Tested on Personal Mobile hotspot
- Changed ethernet port to separate port on router
- Secure boot enabled. Has been enabled this whole time, even yesterday when it was working. (Comment recommendation)
- Removed Authenticator on EA website -> Account
- Re-Added Authenticator on EA website
- Removed all trusted devices on EA Website
- Installed and turned on CloudFlare Warp App
ERROR CODE 1:86001S:51009S:11468332130:1073807360Q
I’m having the same issue, except mine is with Xbox. I have an updated EA ID on the help.ea.com site as well as the forums.ea.com. However on the myaccount.ea.com site it shows an old EA ID. I tried talking to a support agent, the best they could offer was to submit it as a bug report. I’m not 100% convinced they understood the issue either.
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