Community ManagerThat could be it. Was the ban from Steam or EA?
EA_Aljo More context , I turned on two factor authentication and tried to boot the game again ,had some difficulty getting the 6 digit code to come through but even when I did got the same error code which further indicates a EA species ban, I don’t see what happened if I was fine all beta and the first two days , I did nothing
I’m talking to another customer service rep this morning and he keeps telling me I’m not banned even though my player data says other wise , why would the data lie or who’s the liar here ? Lol like dude ..
Community ManagerAre you sure you're using the right account? An advisor won't see any bans if you're contacting them from an account that hasn't received a ban. Unfortunately, if this is an account issue, you'll need to get assistance from an advisor. We can't help with those over the forums.
