Tried that didn't work
Community ManagerDoes your Steam ID match your EA ID? I've heard of others with mismatched IDs that were receiving this error. You could try renaming your Steam ID to match your EA ID if they are different.
Hi EA_Aljo - when changing the EA ID, it’s important to compare which EA ID is in use in the EA desktop application, and also the web application.
You’ll likely find that they don’t match, and cannot match as the user will get a ‘ID in use’ error.
This is also only a symptom of the actual underlying issue.
Please see the direct message I sent you with a work around that will actually work. (Users will need to contact EA support and remove all but one EA ID from their EA account)
Do I gotta tell tech support to Delete all my IDs except my EA one
My EA Username is Soulreaper850 and Steam is Just Soulreaper85
Community ManagerI've seen others saying having multiple EA IDs will cause this. Try opening a case with an advisor so they can go over your accounts to see if that's the case. They would need to delete one then. Cases can be opened by hitting the 'Contact Us' button at the bottom of this page.
Do I tell them which one I should delete so the Game can detect and connect me to the servers
Do I need to make my steam username the same as my EA username
Tried that and it didn't work
