Community ManagerDoes your Steam ID match your EA ID? I've heard of others with mismatched IDs that were receiving this error. You could try renaming your Steam ID to match your EA ID if they are different.
My EA Username is Soulreaper850 and Steam is Just Soulreaper85
Community ManagerI've seen others saying having multiple EA IDs will cause this. Try opening a case with an advisor so they can go over your accounts to see if that's the case. They would need to delete one then. Cases can be opened by hitting the 'Contact Us' button at the bottom of this page.
Do I tell them which one I should delete so the Game can detect and connect me to the servers
Okay a Rep in the Chat told me that the multiple IDs isn't causing me to be unable to connect to servers
