Forum Discussion
EA_LunardustCat
Community Manager
2 days agoHi there,
I can see why this has left you feeling worn down. At this point, I imagine you’re already very familiar with what we as Community Managers can and can’t say here. As you know, we’re not able to override the appeal process or assess what may have been detected.
While the ToS team may sometimes use standard wording in their replies for consistency, that should not be taken to mean the case was not reviewed again.
I do hear the strength of your feedback around the lack of detail and the difficulty of getting clearer answers, and what I can do from the forums is pass that feedback along.
Thank you for your understanding.