Still getting Unknown Error 0:51009S after the Aug 10 server hiccup
BF6 was working completely fine for me until the servers went down for about an hour last night (Aug 10). Once the servers came back up, most people seemed to get back in, but I’ve been completely locked out ever since with:
Unknown Error
0:51009S:11468332130:1073807360Q
EA Support initially told me the outage may have left an authentication/session conflict between EA/Steam/Javelin, so I went through basically every troubleshooting step they gave me.
So far I have:
Cleared both the EA App and Steam caches
Completely logged out of EA and Steam and reauthenticated both
Restarted the PC multiple times
Ran the EA App as administrator
Repaired/reinstalled Javelin Anti-Cheat for BF6 successfully
Verified the BF6 installation through Steam. All 877 files successfully validated
Tested on my normal wired home internet
Completely switched networks and tested using a cellular hotspot. Same exact error
Ran the full Windows network reset:
netsh winsock reset
netsh int ip reset
ipconfig /release
ipconfig /renew
ipconfig /flushdns
Restarted again afterward
Confirmed my EA region is United States
Confirmed Steam Store Country is United States and Download Region is Washington, DC
Disconnected all nonessential USB devices
Manually changed DNS to Cloudflare 1.1.1.1 / 1.0.0.1
Restarted and tested again
Nothing has changed. Same exact 51009S error every time.
The part that makes me think this is account/backend related is that literally nothing changed on my PC. I was playing normally, the BF6 servers went down, and from that moment forward I have been unable to reconnect. It also follows me onto a completely different internet connection.
After I reported that every troubleshooting step failed, EA Support said they were reporting it as a bug to the game/studio team for investigation and couldn't provide a timeframe for a fix.
At this point I’m out of things to reasonably troubleshoot locally and don’t particularly want to start reinstalling Windows, unlinking my EA/Steam accounts, etc. when everything was working perfectly before the outage.
Is anyone else still locked out since the Aug 10 outage, especially with 0:51009S:11468332130:1073807360Q?
And if anyone has had this exact error before and found something that actually fixed it, I’d love to hear what worked.