Forum Discussion
5 Replies
- GodsDarkHand1 hour agoNew Novice
Man, I'm having the exact same issue. After the previous update I simply cannot connect to the online servers and nobody in here seems to have a **bleep** answer. What the f*** is the point of these EA community managers if they aren't here to help with really fundamental game errors or can't at least get me in touch with a human who might be able to look deeper at any account issues that I cannot see? I did notice a link one of them provided on a different thread, it was a form of support contact form - hidden of course, but as expected, putting in the game details, selecting the issue, submitting the form only sends you back to the support topics. It doesn't raise a case or send any confirmation it's been sent to anyone
I've followed all of the connections troubleshooting suggestions on the EA "support" page and nothing works. Their so-called support team is just a circular AI that keeps referring me back to the same articles no matter what I enter. This is a joke and it feels like legal action is needed because why can't a human be contacted if following the advise yields nothing?
I just got back from a 2 week trip, hoping this was a bug that would fix itself with season 3. Nope, updated through Steam, loaded the game, Pressed Start, game won't connect no matter how many times I tried. Even using a hotspot from my 4G phone, it can't connect so it's definitely not an ISP, DNS issue.
Battlefield 1 which runs via the EA App connects without an issue, Battlefield 6 which runs via Steam has stopped working.
I've tried everything to get the game to login, it won't.
The ideal situation would be to somehow reset the install so that I can go through the EA login which I believe the game first presented after install. I don't know how to get this to happen. Uninstalling the game doesn't trigger this.
My EA account as far as I can see is clean, never been banned, or locked out, Steam is linked and like you I did try unlinking it and the relinking to see if that fixes it, that doesn't.
What it sounds like we both need us someone to actually deal with this case directly because not being able to connect is a fundamental issue that needs a human hand to be involved.
- DissonantDaniTTV6 hours agoNew Novice
Day 4.... HELP!
- DissonantDaniTTV1 day agoNew Novice
Day 3... any help? EA Advisor? I tried the chat bot that never leads to a real person... No other way to start a ticket?
- DissonantDaniTTV2 days agoNew Novice
Same issue today.
- DissonantDaniTTV3 days agoNew Novice
I've even tried unlinking and relinking my EA account to my Steam account. Battlefield V works fine.