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Yve_Rogne1609's avatar
Yve_Rogne1609
New Novice
3 months ago

Times out bug

Hi, does anyone know how to fix the problem of the timed out session? 
I explain, I got the ps5 and buy battlefield 6, install it, and then started playing, within the first a got kicked out of the game with a timed out out message, my internet work very well, I tried everything I could read in forums and the problem seems to continue, does anyone know about this ? 

7 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    A wire will provide a better connection. Just something to keep in mind. You can expect to have disconnects/lag more frequently when wireless.

    As a test, try connecting to a mobile hotspot. I'd like to know if the timeout happens then as well.

  • Yve_Rogne1609's avatar
    Yve_Rogne1609
    New Novice
    3 months ago

    I don’t have an Ethernet cable, because I’ve never needed one,  it has always worked with any other games but battlefield 6, all the other games work perfectly fine! 
    Also some people used to play wired but didn’t work as well, I’m not wasting more money on thing I don’t need, I just gonna have to ask for a full refund and never play this game, which is very frustrating because I truly love it! 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Can you get me a screenshot of the error message?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Even right next to your router, wireless is still an issue. The distance isn't so much the problem. Wireless by nature is not as stable as being wired. Since you're right next to the router, can you test it out with a wire and see if there's a difference?

  • Yve_Rogne1609's avatar
    Yve_Rogne1609
    New Novice
    3 months ago

    And, is not a error message for connection failure, while I’m playing in the middle of the game, after 5-10-15mn because it’s never the same, it says timed out like if I wasn’t playing, but I am! 
    and it happens in every game, since a bought it 10 days ago, I couldn’t do one game entirely , it’s very fustrating since the game cost me 115$ CAD and not be able to play correctly

  • Yve_Rogne1609's avatar
    Yve_Rogne1609
    New Novice
    3 months ago

    Wireless, but definitely not coming from that, I’m right next to my new internet box with 500MBps.

    I’ve tried it, I uninstalled the game and reinstalled it as well, I also rescet my ps5, clear database, and research on a lot of different forum, and happens to a lot but a lot of people.. 

     

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hi there. This sounds like it could be connection related. Are you playing on a wired or wireless connection? Also, have you tried the troubleshooting steps here?

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