Forum Discussion

Skeletonkey2773's avatar
2 days ago
Solved

Unknown error

I bought the game through game pass...

 

  • Hi there. What platform are you playing on? XBOX? If so, let's see if a thorough power cycling of your equipment helps. Please follow these steps:

    1. Unplug your modem/router for 2 minutes
    2. Hard restart your console by holding down the power button until it turns off
    3. Power it all up and try playing again


    If you're on PC, for step 2, restart your PC. Let me know what happens. Thanks!

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hi there. What platform are you playing on? XBOX? If so, let's see if a thorough power cycling of your equipment helps. Please follow these steps:

    1. Unplug your modem/router for 2 minutes
    2. Hard restart your console by holding down the power button until it turns off
    3. Power it all up and try playing again


    If you're on PC, for step 2, restart your PC. Let me know what happens. Thanks!

Featured Places

Node avatar for Battlefield 6 Technical Issues

Battlefield 6 Technical Issues

Having issues with Battlefield 6? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 57 minutes ago
9,175 Posts