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Apocalyptoz's avatar
Apocalyptoz
Seasoned Newcomer
19 hours ago

Xbox Series X Game Crashing Issue

I am not sure what is happening but came here now in hopes for some answers but I have seen a few others having this same issue but nothing had seemed to work so far. I had tried doing Open Cases on EA Help but I also do not see my cases after I submit them.

I have tried the Battlefield Beta to begin with but it also crashed constantly within a few minutes which made me stop playing in hopes that there would be a fix to it and was excited for Battlefield 6 at that time. However when I bought the game it's still doing the same thing. Every time I had loaded into a match its a lottery of how long I would be playing until the game either crashed or would totally turn my Xbox off. I then had went through of the process of looking at what I can do to try fix this and looking at if others are experiencing this same issue. I had a few say it is fine but others saying they are dealing with this problem too. I had uninstalled and reinstalled the game a few times, uninstalled HD Packs, reset MAC Address, recently cleaned the Xbox, cleared any data, hard reset the console and much more from troubleshoot pages or other sources yet still no results of it improving and still crashing to where it goes to the home screen or turning off my console outright. The last thing I would want to do is buy a whole new console and would be too worried on if I buy a new console it might still be problem. 

I am hoping to hear for any solutions/updates/fixes about this issue or anything more I could do to try resolve this and hoping any update patch would fix the issues too. 

8 Replies

  • Unfortunately, this appears to likely be a hardware issue. There's differences in hardware quality during manufacturing which is where the phrase 'silicon lottery' comes from.

    I won't recommend going out and buying a new console since there's no way for me to be 100% sure it's a faulty hardware issue.

    There's probably been over 100,000 copies of BF6 sold on Xbox and the vast majority of Xbox players aren't experiencing crashes.

    I have a feeling Microsoft is the one at fault. Sadly there's no way to prove it and if the Xbox was sent in for repairs it would most likely pass all of Microsoft's hardware tests.

    Unless Microsoft has a BF6 hardware test which I'm sure they don't.

  • I've been dealing with the same issue and cant find any help whatsoever online, the fact that its not even being spoken about by EA is incredibly frustrating. I know that Battlefield launches are historically buggy but this is genuinely ridiculous, the game isn't playable and they decided to release it anyway knowing that these issues existed in the beta, even if the games fixed i've lost major motivation to even play it, this one was one of my most anticipated games in a long time and it's turned into something i may not even touch ://

  • Apocalyptoz's avatar
    Apocalyptoz
    Seasoned Newcomer
    18 hours ago

    Same I would just like any update about it and hoping an xbox update will resolve it but I ain't even sure at this point.

  • Having the same issues with the Series S as well. Hopefully we can get a fix, i'd hate to have to refund.

  • Apocalyptoz's avatar
    Apocalyptoz
    Seasoned Newcomer
    19 hours ago

    Same I been looking everywhere. Like even now I just crash looking at the menu or loading into the menu at times when I am trying to find another game but even when I am in a game it will just crash after a few minutes of gameplay.

  • Yeh its a huge issue for many others i’ve seen from scouting around here its being 47 hours and nothing about it from ea yet 

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