13 years ago
Account Reseted
I loged today on Battlelog, and my account was reseted, just like when you start the game. Now i am Rank 0, why? Can i take my stats back? My Battlelog profile: http://battlelog.battlefield.com/bf3/s...
my name is olcay eker
psn id :iplay4league
e-mail : powerfb@hotmail.de
i play bf3 on ps3 on 12.08.2012 it was ok i play as colonel 81 and on 13.08.2012 i get shocked i open bf3 i see lvl 1 all stats are 0 lvl,ppm,K/D,unlocks all and then i play yesterday 5-10 round now i am lvl 7 open this http://battlelog.battlefield.com/bf3/user/iplay4league/ scroll down to last 3-4 days and you will see i reach rank colonel 81 fix this fast or i will be very angry
Hi iplay4league!
You already contacted the ea-support. They are aware of your issue and working on a fix. Thanks for your patience, please let us know if the issue still exist or was solved in the next few days.
Cheers
Basti
Hi guys!
I merged several threads regarding the same issue. For a way how to handle this issue, please find the quote of my colleague EA_AgentX in the battlefield board below:
Regarding stat resets -
Before creating a thread about it, inviting the flaming by others that is SURE to happen, check your email.
If you were reset for boosting, stat-padding or other game-exploits, you received an email from the anti-cheat team (which investigates thoroughly) explaining you've been reset due to being caught for these TOS violations. Further violations can cause you to be permanently banned from Battlefield 3.
Therefore, it's best not to post in this case to prevent harassment. Also, the community members can't change your stats. If you truly feel your stats are lost, NOT RESET due to cheating, Contact Us at http://help.ea.com [help.ea.com] for assistance.
(Please note: This is not an accusatory post, but rather information.For more info, check your email or Contact a Game Advisor.)
EA_AgentX
EA Community/Social Admin