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Anonymous's avatar
Anonymous
12 years ago
SolvedApproved

Account verification e-mail issue + Game download issue

Hello. 

I am a new customer. I recently purchased Battlefield 3 Premium Edition from Amazon and was wanting to download and play it . I downloaded the Origin client for my PC, set up an account, and activated Battlefield 3 Premium Edition on the Origin client. 
Issue 1) I haven't received my verification e-mail yet and have requested it to be sent again 3 times to no avail.

Issue 2) Battlefield 3 Premium Edition isn't showing up in 'My Games' even though I activated the product code.

Thank you in advance for any help and/or advice you can give me. 

4 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    Thank you for your reply.

    Do I need to purchase Battlefield 3 ? I assumed by the price ($29.99) that it would be the game + extra content. I have never played Battlefield 3 before. 

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    I think I need to buy Battlefield 3. I reviewed my Amazon purchased and I accidentally purchased Battlefield 3: Premium Service. So I think I only got the membership. 

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    You are correct, The Premium doesn't include the base game, I know that can be confusing...

     

    & You are very welcome! Happy Gaming!

     

    Good Luck! 🙂