Hi there.
I tried to launch Battlefield 1 from my PC, but an error has occurred, barring me from playing the game.
A window has opened with the following text:
We're sorry, an error has occurred
Invalid license. Reason code = Missing DLL: [urlmon.dll] Error 0x5AA.
PLEASE, help me fix this issue so I can go back to playing Battlefield 1.
Thanks!
Just tried that now.
Unfortunately the results still give me the 0x5AA error.
My PC is about seven years old now with a hard disk drive, so the problem might be unfixable. Although if you have any more advice, I'd be happy to try them.
Is urlmon.dll in folder C:\Windows\System32\urlmon.dll ?
If it isn't there do you have another computer running the same Windows version? If so you can try copying urlmon.dll from the working computer to the broken computer C:\Windows\System32\urlmon.dll <-64bit version
There's also a urlmon.dll in C:\Windows\SysWOW64\urlmon.dll <-32bit version
I don't recommend downloading urlmon.dll from untrusted sites on the internet.
Good news is that there is a urlmon.dll in both System32 and SysWOW64. Bad news is that I don't have another PC. Any other alternative methods I can do it remedy my urlmon.dll situation?
That's good urlmon.dll is in both system folders. I would try to register them both again.
Does the regsvr32 commands come back as successful?
To run the Command Prompt as administrator, create a shortcut icon of the Command Prompt on your Desktop. Then right click on the shortcut to 'run as administrator'.
I used both commands, then rebooted my PC. But I still received the same error message. They both said they succeeded, but I still get the same error message when booting up BF1.
We gave it a good try. Unfortunately I don't know why urlmon.dll is missing. It's in the correct folder and registered.
Hopefully someone will share some ideas on why urlmon.dll is missing.
Is there a way I can speak to a person from EA directly? I'm new to the forums here and don't know how.
Here's how to get in contact with EA support.
