I just purchased Battlefield 2142 Deluxe through Origin's 50% off deal. When I try to login, it asks for my EA Account name. I entered my EA Account name and password and the response is "no account found with specified name". So I attempt to "Retrieve Details" and i was able to get an account name that i must have used when playing the demo back when the game originally came out. I attempt to retrieve the password and i get "Too many password recoveries. please contact EA support..." So how do I contact EA support?

this is a crock of Sh!T there is no way to contact anyone it just runs you in circles,,, I bought the game on cd in 2008 and now I cant login or retrive account details

You need to use a legacy EA account.

Same thing cant play even made new email and new user name just cant play. i have bought also from store dvd. I tried to use right passwords and no use if try to register width new account im getting answer sorry allready registered width different email and width different username they wroted to me my usernames in game but still no use if im trying password recovery they are sending to not working email. I just dont know what to do! I have explained so many times and there no use.

OK, i had the exact problem and here is what i did.Went to:https://www.pogo.com/account/my-account/lightreg2-recover.doand i entered all the email addresses i had over the last few years until it eventually said "we have emailed you your details etc." Instead of "email not valid"so at this point i knew i had the right address the game was once registered to.i then went to this address as given tazmo8448http://help.ea.com/en/contact-us/new/?product=battlefield-2142&platform=pc&subject=Unable+to+Log+On&category=download-installation-issuesI clicked on the live chat option, When i got through i just wrote the following.Hi there,I purchased a game (battlefield 2142) some time ago (about 5-6 years) when I set this game up I registered an account to my old email address I no longer have access to ([edit: email address removed])I would either like to link this game to my current origin account, or pass the security hurdle so I am able to change the email address and gain access to this game as the CD key (26UW-PAUV-HKU4-UWPA-TRJR) is registered to the above mentioned email.I would love to play this game again before all servers are shut down.New email: [edit: email address removed]Name: your nameOrigin ID: your emailI was then asked one security question which was "what was your elementry school" as soon as i said, i was given a link and a new product code, when i clicked the link, the game was added to my origin account and started downloading., no longer needed the CD. Now doing this to all my old battlefield games.Best of Luck

OK, i had the exact problem and here is what i did.Went to:https://www.pogo.com/account/my-account/lightreg2-recover.doand i entered all the email addresses i had over the last few years until it eventually said "we have emailed you your details etc." Instead of "email not valid"so at this point i knew i had the right address the game was once registered to.i then went to this address as given tazmo8448http://help.ea.com/en/contact-us/new/?product=battlefield-2142&platform=pc&subject=Unable+to+Log+On&category=download-installation-issuesI clicked on the live chat option, When i got through i just wrote the following.Hi there,I purchased a game (battlefield 2142) some time ago (about 5-6 years) when I set this game up I registered an account to my old email address I no longer have access to (insert@old-email)I would either like to link this game to my current origin account, or pass the security hurdle so I am able to change the email address and gain access to this game as the CD key (26UW-PAUV-HKU4-UWPA-TRJR) is registered to the above mentioned email.I would love to play this game again before all servers are shut down.New email: insert@new-emailName: your nameOrigin ID: your emailI was then asked one security question which was "what was your elementry school" as soon as i said, i was given a link and a new product code, when i clicked the link, the game was added to my origin account and started downloading., no longer needed the CD. Now doing this to all my old battlefield games.Best of Luck

[Battlefield 2142] Can't log in to Battlefield 2142

30 Replies

EA_Spectre
Community Admin
13 years ago
Hi nothingman97,

Please follow this link to get in contact with an EA Game Advisor.

You need to log in with your Origin account and then choose "Product", "Category", and "Platform" to see the contact options.

Thanks,
Ursula
Anonymous
13 years ago
this is a crock of Sh!T there is no way to contact anyone it just runs you in circles,,, I bought the game on cd in 2008 and now I cant login or retrive account details
Anonymous
13 years ago
You need to use a legacy EA account.
Anonymous
13 years ago
Can't log into game......
Anonymous
13 years ago
Re-installed game. "CD key is already registered to an account" displays at log in. Still can't log in.
Anonymous
13 years ago
This is going to sound strange, but here is what you need to do. Go here and input your user name for 2142 and ask to get your password reset. It should send an e-mail to the e-mail 2142 had registered and in that e-mail should be a link which will let you make at new Pogo password. Once you do that, you should be able to use the new password for 2142 to log in.

https://www.pogo.com/account/my-account/lightreg2-recover.do

I am not sure why pogo now has 2142 account passwords, but it worked for me.
I had to call ea to get them to help me fix this.
Anonymous
13 years ago
I would try that option myself as I am going in circles to.
But I do not have access to my previous email address I set up the account with. I tried to change the email address in my account but I forgot my secret word now it only sends verification to sort to my old email address. I need someone physically to change it for me at administration end.
But try to contact someone !!!!
Anonymous
13 years ago
Cool. thanks man. this helped me too..
tiger000777
13 years ago
you have to set up a new acc
tazmo8448
12 years ago
I have found that the older games need to be linked to Pogo it runs the servers now. I had to link it to my Origin account.