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rogue9411's avatar
9 months ago

Battlefield 4 on PS5 Connecting screen

Dear Everyone 

Thanks for reading this.

I used to play BF4 on PS4 without any issues.

But as i moved on to PS5, I'm stock on the main screen with "connecting" notification. 

I tried all the suggestions on the support page in EA website.

I changed DNS, Checked internet connection, checked PSN connection, cleared cache, restarted both game and console.

Nothing worked.

I hope you guys can assist this old guy.

7 Replies

  • I just discussed over this problem with EA Support.
    They are going to ignore this problem.

    Time to move on

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hello, @rogue9411 

    I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    @rogue9411 

    Try clearing the PS5 system cache and rebuilding the database. There are instructions for that here.

  • @EA_Aljo Thanks for the assit.
    i really want to cooperate here. But i have to inform you that i did that too. it didn't work.

    There is only one thing that i'm suspicious about:

    I used to play by another ID (which was in sync with my PSN ID) back then on PS4.

    When i purchased PS5, i changed my ID. that could be the reason that my BF2042 works but BF4 doesn't.

    My assumption: The BF4 server recognizes my PSN link via that previous ID only and is not in sync with my ID change on PSN.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    @rogue9411 

    When you say you changed your ID, do you mean you edited the old PSN ID and changed the name or did you completely switch to a different PSN ID?

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