Forum Discussion

9 years ago

Solved

battlefield bad company 2 connection login problem password problem

Hello,

in the game battlefield bad Company 2 i can not enter multiplayer/online-Feature because the loggin to my account do not work. There is a error massage that my account and Password do not match. how can i get a new Password for my account? Do you know how i can use my account again?

Grettongs

Quarzup
9 years ago
Hi, I already tryed a Password Change. This did not help. I contacted the Support, he helped me Change my Password. This did not work too.

We found a solution. It was not a wrong Password. I can log in with this Password - I always could. The Problem was, if I check 'save password' and/or automatic log in, the Password do not work and a error occures. If i only log in with the Password withought saving and Manual it work. The Support want to help me to fix this issue, so i could log in automatic with saved Password. For this i got to reinstall Bad Company 2 - I did not and the Problem exists but now i can Play with that Problem and i knew the Problem is not my Login-Data. Thank you for help.

Best regards

16 Replies

vyorkin
5 years ago
I have the same problem. What should I do to get some help? I've just spent money and bought this game. Can I get this issue fixed or get my money back? Thanks
Quarzup
5 years ago
hi, oldi but goldi 😇 (my topic)
you tried the solution i found with the chat help from EA
(The Problem was, if I check 'save password' and/or automatic log in, the Password do not work and a error occures. If i only log in with the Password withought saving and Manual it work.)
and it didn't worked? I still using this and it's working for me and many others.
jackcalicoo
5 years ago
@Quarzup This fixed it for me. After plenty of failed attempts when contacting support, I found this thread and solved my login and serial issues. I play on Steam and I had to uninstall the game, and manually delete the game folder under the Steam directory plus the user folder under the Documents folder. After reinstalling I was able to introduce my credentials with no issue. Nice!
rshel555
5 years ago
Yeah, unchecking the boxes at login for save and autologin allowed me to use my EA / Origin email and password to get into Battlefield Bad Company Viet Nam game. It's a workaround and clunky, but seems to be adequate rather than waste my bucks.
justmohney
5 years ago
Now I get EA isn't working.
EA_Atic
DICE Team
5 years ago
I'm closing this thread to stop it from being necroed.

If you have any issues with EA Account please reach out to EA Support.

You can contact EA Help via the EA Help website. Detailed instructions on how to use the EA Help service can be found here.

/Atic