Forum Discussion

Warning_Bullets's avatar
11 years ago
Solved

Battlefield Hardline keeps crashing on load PC

Hi, 

I purchased Battlefield Hardline 2 days ago and have been trying to play since it finished downloading. Like BF3, whenever you play, you have to connect to the server through battlelog, which was what I did. I click on "Quick Match" and find a game. As per usual, the blue bar which says "Matchmaking" with the loading symbol appears, and proceeds to say "Joining server" and "Logging in".

Battlefield Hardline launches, and then immediately a pop-up box appears saying:

"BFH TM has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"

And the program closes.

Different steps i've taken:

1) Uninstalled & Re-installed origin

2) Uninstalled & Re-installed both the game and origin

3) Reset my computer (Deleted all files, factory settings)

4) Updated drivers

5) Repaired the game through origin

and many more. Such a problem as I've tried playing it for 2 days and I haven't even seen the map once. What a waste of $90. I'm just really frustrated.

Battlefield 3 works just fine. 

  • Hello!!!@Warning_Bullets

    Reinstall DirectX.
    1. Go to C:\Program Files (x86)\Origin Games\Battlefield H\__Installer\directx\redist
    2. Find a file named DXSETUP.exe, Right click on it and select Run As Adminstrator. Install it, and it should have updated your DirectX installation.
    3. Restart your computer
    4. Try to launch and play the game.
     
     Make sure your drivers are updated.
     
    Be sure that you've disabled Ad Blocking software (For an example AdBlocker) in your browser and be sure that you are using the latest version of Adobe Flash.
     
    For Battlefield on PC, Enable the following online ports on your connection:

    TCP: 80, 443, 9988, 20000-20100, 22990, 17502, 42127
    UDP: 3659, 14000-14016, 22990-23006, 25200-25300

    For specific instructions on how to open your ports, please visit http://www.portforward.com/ or contact your router manufacturer.
     
    Also see this EA Help article for information on opening TCP or UDP ports: http://help.ea.com/en/article/opening-tcp-or-udp-ports-for-connection-issues/
     
    Are you running the game as Administrator?
    Go to the Origin games folder (C:\Program Files (x86)\Origin Games\Battlefield H) and find Bf4.exe. Right click it and go to Properties, then Compatability and tick the box next to Run this as Adminstrator.
     
    Do the same with BFH_x86.exe as well.
    Now you can try playing the game.
     
    Reinstall C++ redistributables.
    1. Go to C:\Program Files (x86)\Origin Games\Battlefield H\__Installer\vc\vc2012Update3\redist
    2. Right Click on vcredist_x64.exe and choose Run As Adminstrator then follow onscreen prompts.
     
    Good luck!

18 Replies

About Battlefield Franchise Discussion

Discuss the Battlefield games in this community forum.133,587 PostsLatest Activity: 2 hours ago