Forum Discussion

New Novice

8 months ago

Solved

Battlefield LABS Signup issue

Hi, I have never been selected for any Battlefield testing and I own almost every Battlefield title and I have been trying to update my Battlefield playtesting profile but I just get sent around. O...

bug

discussion

technical issues

OskooI_007
8 months ago
EA posted a broken link for 'Update your Playtesting Preferences'.
Clicking the link directs you to https://eauat.arcsivr.com/Portal/profile but the address is supposed to be https://ea.arcsivr.com/portal/profile
So if you've filled out everything possible under My Profile and did the Battlefield Labs survey that seems like everything there is to fill out.

Jowcke

New Novice

8 months ago

This is not a solution sorry, not sure how this got marked as one immediately.
Both links you have in your post directs me to the same useless site…

…which wants me to login, and if I do I come back to this one in the screenshot below…

I can never, as mentioned in my original post above, get the survey to save the 2 questions which are both required and the date never gets updated for my profile. Or maybe thats not a reall update date for my profile and just a old notification?

Anyway I think it’s odd that the questions mentioned are not saved since all other questions stays saved…

ElliotLH

Hero+

8 months ago

Hi Jowcke,

I marked their comment as the solution as they are correct. If you sign into the playtesting website first of all, then either use this link or click your name on the top-right and view your profile, you'll be able to update your preferences.

I have also reported the broken link to the EA Community Managers.