Battlelog won't acknowledge installed update
I encountered a problem to which I haven't found a solution anywhere yet. I go to Battlelog and I see the blue arrow on the top, indicating an update. I click on it, and in Firefox I can download th...
Forum Discussion
EA_Dennis
EA Staff
EA StaffHi there,
We are currently aware of that IE9 and 10 are not downloading the latest Battlelog plugin automatically after clicking on "Download".
As a workaround, please right-click on "Download again" and choose "Save file as...". You can also download the file manually from here: http://battlelog-cdn.battlefield.com/public/download/battlelog-web-plugins_2.1.3_109.exe
Then navigate to your download folder and double click the installer. This should update your Battlelog plugin for all installed browsers.
Please let us know how it goes. Thanks.
I use firefox and everytime I download the plugin successfully even after restarting my browser and computer it still thinks that I haven't downloaded it... I am getting really frustrated with this. I need help please.
- EA_Dennis
Hi hellknightfire,
If you are asked to install the plugin again after restarting your browser or refreshing the Battlelog tab, it's most likely that the required plugins are not enabled (or that you've installed an outdated version). Please check that the browser plugin is enabled in Firefox. To do so, please click on Addons in the menu, then select Plugins. Make sure that ESN Launch Mozilla Plugin 2.1.3.0 as well as ESN Sonar API 0.70.4 are enabled.
Please let us know if this helps.
Thanks.
- Approved
I can't find the ESN Sonar addon. I have the ESN Launch Mozilla Plugin2.1.3. Where can I download that? Please let me know, thanks!
- Approved
One other thing i'd like to mention is that I got a spam of Es launcher 6 or whatever it is and I am guessing that is from the DDOS attacks occuring with EA? Sent me like 250 error messages...
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