Battlepack error opening fail

Product: Battlefield 1
Platform:PC
Summarize your bug Opening battlepack, got a black loadingscreen resulted with an opening battlepack error ingame and i got no battlepack, nothing in my inventory.
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? open battlepacks
What happens when the bug occurs? you dont get any loot from battlepacks
Please select your region Europe
In what game mode did the bug occur? Domination
AMD or Nvidia Model Number
Enter RAM memory size in GB 16

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Opening battlepack, got a black loadingscreen resulted with an opening battlepack error ingame and i got no battlepack, nothing in my inventory.

battlefield 1

EA_David
9 years ago
@FlyingScotsman74 I've since gotten confirmation that they should be recovered when this issue is fixed. I still don't have an ETA, but at least now folks should feel more secure when opening BPs. If you want to hoard them until the fix drops that's fine too, it shouldn't make any real difference.

Thanks.

30 Replies

EA_David
Community Admin
9 years ago
@s9streams Thanks for the post. I had a similar situation previously, and I thought I got nothing too, but it turns out I got a duplicate skin. Can you check your inventory and see if you have any duplicates that you didn't before? I'm not saying this definitely gave the skin, I just want to check for this possibility.
Anonymous
9 years ago
Approved
@EA_David

I've also had the exact same problem as described by the OP and in my case it wasn't due to a duplicate skin as this was the first battlepack I had received, it would have been nice receive the award given that it was the first over 10 levels but I guess the key issue here is to resolve the bug for other players.
Anonymous
9 years ago
Approved
Confirming that i didnt get any duplicate loot.
I've had 1 battledrop and before and cant really see any clear indicators that i have a 2x of one item.
Anonymous
9 years ago
Approved
Same issue. Earned battlepack in game. Went to main menu after operations to open. Scrapped regular skin. Spent 900 scrap for superior battlepack. After spending the scrap I worked so hard on. Got gyped and had error occur while opening pack. Now I'm out 900 scrap and didn't get my battlepack. ??? Kinda sally about this seeing as 900 scrap is difficult to accumulate via 30 scrap per battlepack and how random pack drops are.
Anonymous
9 years ago
Approved
Had something similar happen to me. I scrapped a bunch of skins to buy an Enhanced Battle Pack, got an error message, and my inventory is still empty. I wasn't refunded my scrap, nothing. No duplicates. Nothing like that.
Anonymous
9 years ago
Approved
I too had this problem on PC, but I am in North America region. No loot, and most definitely no duplicate skin. It wasn't the first battlepack (normal) I received, but it was the first I had received in 20-30 games played. What I want to know now is when will I be getting that crate back? I'm for sure going to save the few that I get from playing until this gets fixed, but I do want the crate I lost back since they barely ever drop.
party6765
9 years ago
Same thing happened here, saved up for an enhanced battlepack and a black screen and an error occurred, and I got nothing.
ZodiacG66
New Traveler
9 years ago
Same problem, just had my 1st battlepack, opened it and blank screen then "error opening" message, battlepack gone, no item ☹️ sad now.
Anonymous
9 years ago
Approved
Same here. After a game I earned a battlepack, so I go to open it and it gives me the error screen. So I'm like whatever, 30 scrap. I've gotten a lot of battlepacks compared to other. Even getting three in a row. Then after saving 900 scraps (incuding scraping a puzzle piece) it gives me the same error as opening a superior. Such a bummer, was really hoping for the Mexican.
Anonymous
9 years ago
Approved
Ya I scrapped everything to get a superior BP and got the error message, and afterwards the BP was gone and had nothing in my inventory still, so I feel your pain!