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memoric's avatar
memoric
11 years ago
Solved

BF 4 stopped working since grafic card driver update

Hi My Problem is, that BF 4 stopps working till i join a server. Before the grafic card driver update (AMD HD5800 series, ver. 14. 4) it worked perfectly, but now i can't play the game. I tried upda...
battlefield 4
  • memoric's avatar
    memoric
    11 years ago

    I have fixed it. This helped me:

    If the problem only began after updating your graphics driver then try reverting to a previous driver (again choosing 'clean install)
    If using Mantle drivers on AMD and crashing in X64 version then: Go to C:\Users\Administrator\Documents\Battlefield 4\settings and delete the file "PROFSAVE_profile" (or you could just move it somewhere else on your PC for safekeeping).This will also reset keybindings and graphics settings so you will need to do them again when you launch the game.

    I think the antialising was the problem, i have now turned it off, now it works. Thanks for all the help!

memoric's avatar
memoric
11 years ago

Here is the report log, unfortunatly it is in german:

Beschreibung
Pfad der fehlerhaften Anwendung:    C:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe

Problemsignatur
Problemereignisame:    APPCRASH
Anwendungsname:    bf4.exe
Anwendungsversion:    1.2.0.2
Anwendungszeitstempel:    537eb51a
Fehlermodulname:    atidxx64.dll
Fehlermodulversion:    8.17.10.545
Fehlermodulzeitstempel:    53507ed6
Ausnahmecode:    c0000005
Ausnahmeoffset:    0000000000298c5d
Betriebsystemversion:    6.1.7601.2.1.0.768.3
Gebietsschema-ID:    2055
Zusatzinformation 1:    dc75
Zusatzinformation 2:    dc751a634e35056b200c6d205d756e89
Zusatzinformation 3:    d018
Zusatzinformation 4:    d0181aca7389fed306459d90034d7786

Weitere Informationen über das Problem
Bucket-ID:    33326188

Anonymous's avatar
Anonymous
11 years ago
Approved

 atidxx64.dll

ATi/AMD drivers

---First
Simpliest thing first.
Go to C:\Users\>>user>>\Documents\Battlefield 4\Settings
PROFSAVE_profile
Rename is PROFSAVE_profile.BAK

--Second
http://support.amd.com/en-us/kb-articles/Pages/GPU57RemoveOldGraphicsDrivers.aspx

---Third

If you aren't used to Safe Mode or scared of BSOD don't do it.

Uninstall your ATi/AMD driver per the official method listed above.
Restart into Safe Mode
Run DriverSweeper
Restart
Install Latest Drivers

http://www.guru3d.com/content_page/guru3d_driver_sweeper.html

If you have a BSOD on restart. Go back to Safe Mode. Go to System->Device Manager->Display Adapters Remove them, restart.

Safe Mode /w Networking will save the day
------------------
This another program that is popular.. I haven't used it. Does the same thing as Driver Sweeper I believe.
http://www.guru3d.com/files_details/display_driver_uninstaller_download.html

  • memoric's avatar
    memoric
    11 years ago

    I have fixed it. This helped me:

    If the problem only began after updating your graphics driver then try reverting to a previous driver (again choosing 'clean install)
    If using Mantle drivers on AMD and crashing in X64 version then: Go to C:\Users\Administrator\Documents\Battlefield 4\settings and delete the file "PROFSAVE_profile" (or you could just move it somewhere else on your PC for safekeeping).This will also reset keybindings and graphics settings so you will need to do them again when you launch the game.

    I think the antialising was the problem, i have now turned it off, now it works. Thanks for all the help!

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