BF4 causes reboot
Hello,
This has been a problem since the beta but has not seemed to be fixed. I can play for a random amount of time (sometimes hours sometimes minutes) when suddenly my machine will reboot on its own mid gameplay. This does seem quite random, but with no error message or indication of the error it is very difficult to diagnose. This machine is purely for gaming and outputs to a second machine for streaming. Because of this I have tons of videos of my sudden crashes, but as I said before I can be doing just about anything and this crash will randomly occur.
To diagnose this issue I have tried running task manager on my second screen to monitor process, or networking, or resources, but nothing out of the ordinary seems to occur. I have 5 identical machines which all seem to experience the same error. This leads me to believe it is a hardware compatibility issue. These machines are strictly used for gaming so the software installed is very limited.
The gaming PC specs;
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System Information
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Time of this report: 11/16/2013, 06:57:42
Machine name: BROADCAST1-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130318-1533)
Language: English (Regional Setting: English)
System Manufacturer: Alienware
System Model: Aurora-R4
BIOS: BIOS Date: 10/26/12 12:23:22 Ver: 04.06.05
Processor: Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz (12 CPUs), ~3.2GHz
Memory: 32768MB RAM
Available OS Memory: 32684MB RAM
Page File: 4952MB used, 60413MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode
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Display Devices
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Card name: NVIDIA GeForce GTX 690
Manufacturer: NVIDIA
Chip type: NVxx
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_1188&SUBSYS_095B10DE&REV_A1
Display Memory: 4004 MB
Dedicated Memory: 1956 MB
Shared Memory: 2048 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: AVERMEDIA HD
Monitor Id: AVTA001
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.3165 (English)
Driver Version: 9.18.13.3165
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 10/23/2013 05:30:23, 18199872 bytes
If needed I can post the full dxdiag. The entire building is GBit ethernet and we have a fiber line to the building. All machines are maintained and regularly updated by our systems admin so no drivers are out of date. The machines function perfectly under all other circumstances this is the only game which we are having issues. Below is a link to the shortest video recording I have handy on my personal channel of the above mentioned bug. I stop the recording when the pc reboots.
http://www.twitch.tv/thestalkingwolf/b/480209111
Any assistance would be greatly appreciated.
Thanks!
-Chris
