Forum Discussion

Anonymous's avatar
Anonymous
10 years ago
Approved

BF4 Premium BIG problem lost money

So now I bought the BF4 premium CD for PS4, then when i open the game it always show that I must pay 67$ to uograde to premium!!!
I pressed on purchase thinking that it should be free as I'm premium as per CD! Yet it i got a message that an amount of 67$ has been deducted from my bank acount!!! And then i press on premium it tells me no file found in downloads! Could you plz explain why do I have to pay price twice!
battlefield 4

3 Replies

  • TapouTony420's avatar
    TapouTony420
    10 years ago

    Premium is not on a disk.  Premium is a download that you buy off of the PSN.  If you purchased it on the PSN store, then you would be able to download it.  It will try to charge you if you try to get it from the store again.  You have to load up Battlefield 4 and go to the in-game store to do the downloads of the DLC.

    As for a refund, you will have to contact Playstation Support, since you purchased it on the PSN and EA does not deal with refunds on products purchased outside of the Origin Store.

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved
    So do you mean that a disk with Premium label on it doesn't mean I've free premium access?
  • TapouTony420's avatar
    TapouTony420
    10 years ago

    Premium does not come on a separate disk.  You may have purchased "Battlefield 4: Premium Edition" which is the base game, and includes a code for Premium.

Recent Discussions