try this right click on the desktop shortcut for Origin,,
go to properties > compatibility tab > check off run as administrator > apply
and restart origin..( i restart whole pc just in case) and try again and let us know what happens.
Just had this problem. Had me stumped for a couple of days. EA support in the forums was not very helpful ( as ever.. EA, you really could do better there... ).
Found the weirdest cause for it - thought I'd mention it for others having the problem.
Check your time and date, especially the year, on your computer.
Having the wrong time/date WILL cause this problem. Setting the time/date correctly ( someone set the PC to 2002 instead of 2012 ) WILL CAUSE ORIGIN TO FAIL EVERY TIME WITH NO REASON. at least it did for me.
I even packet sniffed the connection between the Origin server and PC to troubleshoot - all that told me was that the application was communicating with the server correctly, but the application was failing for it's own reasons. It was only when I noticed the time/date on a warning from a website certificate issue that I realized my PC had the wrong time/date.
Fixed it and tried Origin - Straight in ! 🙂
Don't know how many others are affected by this, but it's a simple fix and really easy to check. If it's a time/date error affecting most people, as I suspect, then it's a major bug for EA not to know this and it needs to be fixed. People's PCs lose the time and date all the time...
Hope this helps 🙂
I just logged in to tell you that you are AWESOME!!!!
I corrected the time and date and BOOM..I'm ON!
Thanks,
I have correct time,but the problem persists
@tianikitson wrote:Just had this problem. Had me stumped for a couple of days. EA support in the forums was not very helpful ( as ever.. EA, you really could do better there... ).
Found the weirdest cause for it - thought I'd mention it for others having the problem.
Check your time and date, especially the year, on your computer.
Having the wrong time/date WILL cause this problem. Setting the time/date correctly ( someone set the PC to 2002 instead of 2012 ) WILL CAUSE ORIGIN TO FAIL EVERY TIME WITH NO REASON. at least it did for me.
I even packet sniffed the connection between the Origin server and PC to troubleshoot - all that told me was that the application was communicating with the server correctly, but the application was failing for it's own reasons. It was only when I noticed the time/date on a warning from a website certificate issue that I realized my PC had the wrong time/date.
Fixed it and tried Origin - Straight in ! 🙂
Don't know how many others are affected by this, but it's a simple fix and really easy to check. If it's a time/date error affecting most people, as I suspect, then it's a major bug for EA not to know this and it needs to be fixed. People's PCs lose the time and date all the time...
Hope this helps 🙂
Thanks a ton you fixed my problem!!!
you are a GENIUS!!!!! 😕mileyvery-happy: i couldn't get into my sims 3 store, launcher, or origin. i uninstall certain games, did the same with origin. i search and search for online help, finally came to you. 😕mileyhappy: when i read about the time thing, looked down and notice, my time said October! i didn't want to get too happy, so i thought to myself, i bet it won't work for me. it did! 😕mileysurprised: thank you so much!
