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GrandConjurer's avatar
7 months ago

Cannot play expansions

Downloaded revolution today.

i can’t play any of the expansions. They’re marked as OWNED but I click them and it just takes me to a dead end PSN store screen.

I’ve deleted everything and redownloaded and even tried using the PS app to do it.


i cannot play what I purchased on PS4. They are completely inaccessible.

I’ll be doing a chargeback with my credit card company because of this. Complete theft.

6 Replies

  • @GrandConjurer Hello Mate

    Try closing the game all the way and go to PS4 SETTINGS, then ACCOUNT MANAGEMENT and click on RESTORE LICENSES. It takes only a second to double check that you own any content you’ve purchased on PSN.

    I do presume you have a PS+ subscription to play online, correct? The DLC's are multiplayer maps.

    Let me know if it got fixed.
    Happy gaming (I hope)
    Cobra2Actual
  • Hi @GrandConjurer As well as the above, quickly double check that all the DLC packs are installed.

    While it's entirely up to you, I would not recommend a chargeback as there's a good chance you'll receive an account ban. If you want to request a refund then you'll need to contact Sony or the retailer you bought the game from.

  • They are all installed.

    But not accessible. Damn right I’m getting my refund. If they try to ban me for doing that then I’ll escalate it even more.


    Absolutely disgusting. I’m * mortified and EA and BF won’t ever get any of my money ever again. They all deserve to go out of business.

  • All done, still doesn’t work.

    battlefield 1 devs and EA are just the worst people on the planet is all

  • ElliotLH's avatar
    ElliotLH
    Hero+
    7 months ago
    @GrandConjurer As I said, it's entirely up to you how to proceed. I'm just trying to warn you about what Sony may do if you go the chargeback route (they have a guide about this here: https://www.playstation.com/en-gb/support/account/psn-suspension-account-debt/).

    Since Sony are the seller they would be responsible for issuing a refund under their policy. EA can only refund purchases made through their own store.

    This guide details how to request a refund from Sony:

    https://www.playstation.com/en-gb/support/store/ps-store-refund-request/
  • Dang, absolute trash companies all around. Glad the PS4 was the last piece of Sony crap I bought and they deserve the worst, too.

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