Can't download/buy the game

Question

I preordered Battlefield 2042 and after beta canceled that. Now i want to give a chanche for the game but I cant buy it bcs EA app said I owned it. OK then i want to download but every time, i run into "Ther's a problem with your download Something went wrong during your download. Give us a few minute then try again"... I gave few minute/hour/day but nothing.

I tried:

EA app Cache delete
EA app reinstall
Using different network
Device restart

sushiicombo · Answer

Been a while since posted, but have you tried reaching out to support for further troubleshooting? For support, please visit the&nbsp;EA Help website. For instructions on how to use the EA Help services, please refer to&nbsp;How to use EA Help.

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Can't download/buy the game

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