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Hengilore's avatar
Hengilore
3 years ago
Solved

can't use premium content neither i cant join a premium server

hello i have a problem with battlefield 3 on pc, i own the game with premiun since 2015  but after 2 weeks ago i no longer have acces to neither any equipment or gagdets from premium or any premium ...
battlefield 3
  • ragnarok013's avatar
    ragnarok013
    3 years ago
    @Hengilore So CS removing and re-adding Armored Kill solved the issue which tells me that it is the issue that I pinged @EA_Atic on. CS will have to remove and re-add all of your DLC expansions (B2K,CQ, EG,etc) which will solve the issue you are experiencing.

    For this solution (: Xpack1 missing installer data.xml
    Copy "__Installer" to Xpack1 from Xpack2, open it and replace all "Close Quarters" with "Back to Karkand", then try to join the game

    Let me try to remember this solution, go to your Battlefield 3 folder, then the update folder and you'll see folders Xpack1, Xpack2, Xpack3, Xpack4, and Xpack5. Under Xpack1 (or in your case the Armored Kill Xpack folder since your's works) copy the folder "_Installer" to the Xpack folder(s) that says you're missing content for, open the installerdata.xml with notepad and change the name in the xml folder from what it is to the name of the expansion that won't install. You'll need to do that for each missing expansion pack that you own but it doesn't see the entitlement for. I can't say this will still work but may be worth a try. I recommend contacting CS again and having them remove and re-add the entitlements since we saw that it works for you.
BALLS_oof_STEEL's avatar
BALLS_oof_STEEL
3 years ago

@HengiloreDid this work on Origin? And you faced this since when? after installing EA app? 

Have you tried the repair function in EA app for battlefield 3?

Have you spoken to EA support about missing content?

Hengilore's avatar
Hengilore
3 years ago

Nope ,it doesnt work neither origin or EA app ,its been like this since this monday and i tried repair ,deleting cache,safe boot ,instaling EA app ,origin, deleting the game, reparing the game ,and delete the license and so far nothing and i already contacted support 6 times and the only progress i achived its been able to play on Armored kill and Back to karkand servers

Not gonna lie i would trade Armored kill for any of the 3 left like End game,Aftermath or Close quarters witout a doubt 

  • ragnarok013's avatar
    ragnarok013
    Hero+
    3 years ago

    @EA_Atic this might be one of those times where CS needs to delete the DLC entitlements and re-add them.

    • Hengilore's avatar
      Hengilore
      3 years ago

      thank you, im been asking for this solution since the 4th time i contact them ,and they keep making excuses like: did you try dowloading origin? oh yeah sure like, how the hell i didnt think about that? ,its not like its the third time i dowload origin just so you guys can ask me later if i try it with EA app or with both

      the funny thing its the first CS i contacted he straigh up give me acces to armored kill wich i couldnt acces before but for some reason he just stoped and didnt do the same thing for close quarters ,end game or aftermath dlcs

      also now that you are here @ragnarok013 where do you change this? 

      if that doesn't work:
      Xpack1 missing installer data.xml
      Copy "__Installer" to Xpack1 from Xpack2, open it and replace all "Close Quarters" with "Back to Karkand", then try to join the game

      its from you on a prevous post https://answers.ea.com/t5/Battlefield-3/Battlefield-3-Premium-Edition-Missing-content/td-p/10426833 i might try that 

      also to be completely clear i made a video about it https://youtu.be/f1AsaIaJmaw

      • ragnarok013's avatar
        ragnarok013
        Hero+
        3 years ago
        @Hengilore So CS removing and re-adding Armored Kill solved the issue which tells me that it is the issue that I pinged @EA_Atic on. CS will have to remove and re-add all of your DLC expansions (B2K,CQ, EG,etc) which will solve the issue you are experiencing.

        For this solution (: Xpack1 missing installer data.xml
        Copy "__Installer" to Xpack1 from Xpack2, open it and replace all "Close Quarters" with "Back to Karkand", then try to join the game

        Let me try to remember this solution, go to your Battlefield 3 folder, then the update folder and you'll see folders Xpack1, Xpack2, Xpack3, Xpack4, and Xpack5. Under Xpack1 (or in your case the Armored Kill Xpack folder since your's works) copy the folder "_Installer" to the Xpack folder(s) that says you're missing content for, open the installerdata.xml with notepad and change the name in the xml folder from what it is to the name of the expansion that won't install. You'll need to do that for each missing expansion pack that you own but it doesn't see the entitlement for. I can't say this will still work but may be worth a try. I recommend contacting CS again and having them remove and re-add the entitlements since we saw that it works for you.

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