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Since your friend linked your gamertag to his account you may need him when you try to change it so he can answer his security questions. The only way it will be possible will be to speak with a Game Advisor here: EA customer support: https://help.ea.com/contact-us
I recommend to use the "call me" function so the GA calls you when your turn is up, this prevents you from waiting on hold for long periods of time.
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