Every time the game attempts to connect to a BF1 server it fails loading and returns to menu with this message.

Connection to EA Online timed out. Your network bandwidth and/or network latency may not meet the requirements for this game.

This is absolutely BS! I Just bought this game the other day and haven't been able to get into a single match of multiplayer! The Beta worked flawless without any problems. My internet setup has not changed since then. These are my speed test results...

20Mbps Download

  5Mbps   Upload

Dice/EA Please fix your game! I didn't spend $60 for a half working game!

The Error Message...

Product: Battlefield 1
Platform:PC
Summarize your bug Connection to EA Online timed out. Your network bandwidth and/or network latency may not meet the requirements for this game.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Connect to any Battlefield 1 server.
What happens when the bug occurs? Game attempts to connect to server but fails loading and returns to menu with this message.
Please select your region North America
In what game mode did the bug occur? Conquest
AMD or Nvidia Model Number Intel
Enter RAM memory size in GB 8GB

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This is absolutely BS! I Just bought this game the other day and haven't been able to get into a single match of multiplayer! The Beta worked flawless without any problems. My internet setup has not changed since then. These are my speed test results...

20Mbps Download

  5Mbps   Upload

Dice/EA Please fix your game! I didn't spend $60 for a half working game!

The Error Message...

This guide is meant to help you either solve your problem or create a proper thread explaining your problem so people have a chance helping you.

Connection Problems can be caused by roughly three things:

1. You - your hardware, your software, your settings, those you live with or just plain you
2. The Middleman - your internet service provider (ISP), the parts of the internet between you and EA
3. EA - EA's software, hardware, human error, DDOS attacks, lack of available bandwidth etc.

Hardware always eventually breaks, software can always get corrupted, so everything will eventually go down at some point.

Now lets get to it!

Before blaming everybody else, make sure you have tried to see if you are the problem. While you check if you are the problem make sure to list down all the things you have checked and how you have checked as this will make it 1000 times easier for others to help you should you need help.

Things you should always try before doing anything else:

• Log out, restart, log back in.
• Power off and remove the power cord from all your networking equipment and the system you are gaming on and wait 5 minutes. It doesn't matter that all other games and software work fine, an error can easily affect only 1 game or application while the rest still works.
• Check EA's websites and communication channels for service messages - http://help.ea.com and EA's Twitter accounts are a good place to start. Also check if others have reported similar issues in forums before posting there.
• Be patient. Most connection problems are temporary. Do the power off step mentioned above and go get a drink and see if things are fine before posting anything.

Things you should always mention if you create a post/thread about your issue:

• Your platform (PC, PS4, XB1 etc.)
• Detailed list of what and how you have tried to solve the issue, including the things mentioned in the "Things you should always try before doing anything else" section above
• Details about your network setup (cable/wifi? speeds? routers? etc.)
• Have it worked before? When did it stop working? Did you do something before it stopped working?
• Are you having trouble with anything else that could be connected?
• Is anything/anyone else using the internet while this happens?

Issues here are hard to fix but they normally fix themselves. If you are a more advanced computer user and want to help fixing the issue faster consider adding trace-routes to your posts about connection issues, how to do this can be seen here: http://help.ea.com/en/article/ping-traceroute-and-uo-trace/

If EA is having issues and you have checked that YOU aren't the problem there's a few things you can do to help expedite the issue:

• Mention your country and ISP
• Help rule out you as the problem by providing the information requested in 1. You + 2. The Middleman
• Don't make duplicate posts, do you see a post about the same issue use the "me too button" and post in that thread.

/ Thanks for reading this guide by Carbonic, feel free to PM me about improvements to the guide (not about connection problems) 😉

There is no "EA / Dice" here.  We are game players here.  If you want them, they are at EA Sports' regular forum website. 

Here at Answer HQ, we only allow you ONE message thread per subject.  If you had cross- posted, you had broken the Terms of Service rules here.  You could have picked one thread to keep, quickly, but did not, and we have simply picked one for you, but the duplicate copy is already gone.

We try to help one another with simple tech problems that you can fix on your own with our advice. 

Server problems tend to be beyond our area of help.  One of our experienced Hero types has offered his advice to you.  The official tech support people are here:

http://answers.ea.com/t5/Answer-HQ/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/m-p/2161281#U2161281

• so I got battlefield 1 on my serifs pro 4 and it tells me my internet is bad or some thing 
• and lags a lot  

MODERATORS PLEASE DON'T MOVE THIS POST AGAIN PLEASE. I KNOW I ALREADY POSTED THE SAME PROBLEM OVER ON BUG REPORTS BUT I NEED IT HERE ALSO FOR PEOPLE TO DISCUSS. THANKS!

Every single time the game tries to connect to a BF1 server it fails loading the map and returns to menu with this message.

Server Disconnected. Connection to EA Online timed out. Your network bandwidth and/or network latency may not meet the requirements for this game.

Just bought the game the other day and haven't been able to get into a single match of multiplayer yet! The Beta worked flawless without a single problem. My internet setup has not changed since then. These are my internet test results...

20Mbps Download

5Mbps Upload

EA/Dice Please fix this game! I

I have the same issue, EA help directed me to this post, however there is no solution yet I take it ?

Oh well, Looks like I've wasted my money. Fool me once shame on you, fool me twice shame on me. Last EA or Dice gamer I ever waste my money on, That's coming from someone that's owned every BF game made, and even double dipped on most.