Crashing operations servers every night

The REAL solution to this issue isn't banning all these players, it's fixing what allows them to crash servers in the first place!

How about both... fixing what allows them to crash servers + ban them?!

The server crasher guy is around with the same account name a****77 since 06.06.2022...

As noone stops him, in any way however, he will go on crashing the servers every day. 

This has become a very serious and recurring problem on the Battlefield 1 operation servers on PC (and possibly consoles) - the frustration of working through an operation and almost winning, only to lose not through a determined enemy but a hacker who spectates the match at the last minute, irritates everyone by saying that they're going to crash the server, and then does so. These hackers are often crashing multiple servers sequentially, to the point that almost no operation servers remain. I frequently experience it multiple times per night, and it is extremely hard to report these hackers because they do not appear on the scoreboard (so their profile cannot be clicked on) and there is no way of knowing they are there without them typing in the in-game chat.

It is ruining the experience for many, many of your fans who love and enjoy playing this game.

We understand that later titles are always the main priority of a developer, but the fact that some trolls are able to just crash official DICE/EA servers is something that urgently needs investigating - not only due to how it affects gameplay, but also because it represents a severe security exploit.

Please please please investigate this issue, because it is genuinely ruining a fantastic game.

Had a great time playing oil of empires operation. Nice fights we had. After fao, suez... we pushed 'em back in the sinai desert ... two battilions left...  flag B taken, train about 20% and we making progress..  and bamm, server got crashed!!  😕

It's really annoying 😞

There is a player who has the ability to shut down any servers, specially operations servers. This usually happen almost every day at night. Moments before the player crash the server he tells us that no one can stop him and then tells us that he will "nuke" the server and then shuts down the server. I have reported him but he is still not banned. Also, the player joins as spectator and often crash the server without saying anything in the chat, we can't report him because we don't know who crashed the server unless he says something in the chat. He literally goes from server to server until there is no operations server remain.

I asked him how long he has been nuking servers and this is his answer:

A whole year of crashing servers and still not banned. This man isn't afraid to get his account banned.

By the way, he isn't the only one who can crash the servers, they are a group of people who target operations servers at night. Because of this issue, we are unable to find any active operations servers and we can't complete our operations campaign to get the battlepack.

At the end, I would like to add more info about this player. I remember that he said in the game chat that he buys stolen accounts for a few dollars, so a normal ban isn't a good solution for him. Maybe hardware ban? Or since there are group of people who can crash servers, how about fixing what allows them to crash the server? So, we won't face this issue anymore. I hope urgent action is taken. Thank you.

@EA_Leeuw

This happened to me again tonight - someone joined the server, used an aimbot, spammed in the chat that he was going to crash the server, and then crashed the server. I recorded it and have uploaded the video to youtube.

[Link removed by CM]

Please please please ask DICE to look into and fix this problem - it is ruining many players experience of this otherwise fantastic game.

EDIT: I did report said player before recording, but they had previously crashed another server several days ago and I therefore do not believe any action had been taken against them.

CM Edit: Removed link to video to protect player privacy.

Really? You removed the link to protect 'player privacy', despite said player clearing hacking and crashing a server? Nice to see where your priorities lie.

I've made the video public, just go on youtube and type 'Battlefield 1 hacker server crash' or similar, it should show up eventually.

Of course, there would be no need for the CMs to be protecting the privacy of hackers or cheaters if DICE/EA would just deal with the underlying problems.

Hi @EA_Leeuw,

Indeed I did receive a DM from @EA_QueenBee about the removed link.

I have uploaded an extensively modified version of the clip to youtube, where both the chat log and the kill feed have been blocked such that a certain player cannot be identified.

It can be viewed at https://www.youtube.com/watch?v=uHWZPFXb2wE

I trust that this video is in-line with the AHQ guidelines.

Are there any updates from DICE regarding whether they are looking into this problem?