DirectX function GetDeviceRemovedReason failed with dxgi_error_device_hung

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DirectX error for GTX 760 on Battlefield 4

I'm having exactly this problem. Was playing fine at medium settings but changed some of them to high and it crashed on me. The worst part is, this is surely one of many bugs we will encounter with this game, judging by how buggy bf3 has been. ☹️

This has worked for me, and havn't seen the error in a few hours.  Here are my specs

Intel core 3970x six core

32 gigs of Corsair Vengeance 1866mhz ddr3

GTX 690 watercooled

Coolermaster 1300 watts p/s

I'm a firm believer of removing drivers manually, since day one.  I don't like using Geforce Experience bs software, and these are the steps i took.  Only because they leave old driver stuff on your pc and can conflict.

Download the 331.40 beta drivers, this is what i downloaded over at the nvidia website, and works flawlessly for me, no more direcx hung error.  Make sure you remember where you saved it to.

Download driver sweeper http://www.techspot.com/downloads.php?action=download_now&id=4266&evp=32db47643586947b685d0fcff107c1... and install it.

-Uninstall your graphics driver via control panel, manually.

-Restart in safe mode, for me it's mashing F8 on bootup

-Start up driver sweeper, and select Display and Phsyx for nvidia, and click on Clean.

-Open up windows explore and locate your nvidia folder, which is C:\NVIDIA for me, and delete that folder.

-Restart in normal mode, locate the 331.40 drivers you downloaded earlier and install it.  Follow the instructions and you should be good to go after this.

You shouldn't have to go into your nvidia panel and have your video card Phsyx settings run in CPU mode.  It should be fine as Auto-select mode.  If you've made that change from earlier recommendations, I'd probably set it back to (Recommended).  That's how i'm running the phsyx settings atm.  I hope this helps, and i'll keep an eye out on this post to see what results you guys get from this.  GOODLUCK!

Has anyone tried the above recommendations?

I changed my settings to medium about an hour ago and havn't had a device removed crash since on multi player, havn't tried single player yet but it always crashes at the end of the last level so it shouldn't be hard to see if it has worked or not, lol.

*edit* played single player and more multiplayer tonight and no more device removed crashes at all. Only crash I get now is the sound loop crash which doesn't happen very often so I can wait for a patch. Hopefully DICE can figure out what it is about high settings that causes the crash because the game plays perfect on high, no stutters or dramatic frame rate dips but it crashes occasionally. The game doesn't look that different on medium but still if I can play on high I would like to 🙂

I tried the fix yesterday night, played about 3 matches without the error so far so good. Thanks bro 

I have tried almost everything to fix this issue, but found this article while surfing at work and havent tried it yet. I will try it when I get home later, but maybe one of you can try it:

DirectX function Device Error
You can fix it by using the following workaround:

First, go to my documents -> battlefield 4 -> settings -> profsave_profile
Open the profile in the notepad.
Press Ctrl+F to find the following value:

Render.OverallGraphicsQuality 0

You need to change the value “0″ to 1 so that it will look like as following:

Render.OverallGraphicsQuality 1

Hopefully, this will resolve your problem.

I also have this kind of error.

If i got the error once, i had to reinstall the display driver or restart the pc, otherwise i got the error even on startup when the game "try to get from tab to fullscreen".

After i tried many things, i started to play the game in windowed mode. Errors come as often as in fullscreen mode. Not less errors, but an other effect.

I think the cause is the same, but the effect has changed.

With windowed mode, only the display driver got a reset.

So i just kill the process in task manager and start the game immediately.

I dont have to reinstall or reboot anything.

Today i heared, that you guys from ea read our posts to find the cause of the errors.

Maby my info was helpful. Sorry for my bad english.

best regards

I've been getting this error since forever,  I have tried everything that support has thrown at me.  Hell the first time I installed the game I had a ../Documents/Battlefield 4/Settings folder .  I figured on launch the game would create it again so I deleted the folder.  Now I can't get the settings folder to generate at all.  Every time I launch the game I get the following Error Message:

DirectX function "GetDeviceRemovedReason" failed with DXGI_ERROR_DEVICE_HUNG("The application's device failed due to 

badly formed commands sent by the application.This is an design-time issue that should be investigated and fixed.").GPU:

"NVIDIA GeForeceGTX 570', Driver 33165

Everyone keeps saying set it to fullscreen/windowed mode.  I would if I can get past even launching the game at all...

My Specs:

Windows 7 Ultimate (64-bit)
Intel i7 2600k
Kingston HyperX 4GBx2 (x2) for a total of 16gb of memory (4x4GB)
EVGA GTX 570 HD Superclocked (x2)
MSI P67A-GD65 (B3)
Acer S231HLbid Monitor (x2) (connected with DVI + HDMI)
Thermaltake Black Widow 850W PSU

Some things I've tried (I may be missing some): (tried multiple times with each)

Restart computer.

Reinstall Battlefield 4 from scratch.

Try different Nvidia Driver versions (331.65, 331.58, 331.40)

Rerun the DirectX installer in the ../Origin Games/Battlefield 4/_Installer folder

Rerun each installer in the ../Origin Games/Battlefield 4/_Installer folder

Repair install.

Clear ram using a shortcut with "%windir%\system32\rundll32.exe advapi32.dll,ProcessIdleTasks" as its path

Underclock GPU to stock clock for the gtx 570

I've noticed people have said that they have this problem in Battlefield 3.  I have no problem playing Battlefield 3 at all.

Hey guys this is what I have found based on my experiences with this error.  Could be different for you but hope it helps.

I been getting this error in battlefield 3 and battlefield 4.  Also in other games I have been getting the windows message display driver stop responding and then recovered.  Which leads me to believe these two errors are related, it could be that the bf4 code is catching this error where other games are not and letting windows deal with it hence the display driver stop responding message.

Anyway like most people I tried everything and still couldnt get it to work until yesterday I borrowed my work mates graphics card.  Plugged it in didnt have to change the driver or anything and I havent had the problem since.  So it could be a faulty graphics card.

Find a friend with same type graphics card (ati, nvidia), and try theres.  If that fixes your problem use your warranty or buy a new graphics card.

This is the fix for me based on my experience.