Forum Discussion

Anonymous's avatar
Anonymous
12 years ago
Solved

DirectxFunction"Get Device Removed Reason" failed with DXGI_ERROR_DRIVER_INTERNAL_ERROR

When I am playing Battle field 3 I got this Error .. DirextX function "GetDeviceRemovedReason" failed with DXGI_ERROR_INTERNAL_ERROR :An internal driver error occurred.. GPU: "Intel(R)HD Graphics 40...
  • SolitaryEclectic's avatar
    12 years ago

    Hi SaMnAwY  try this  to start with...

    Latest version of DirectX see this page
    http://www.microsoft.com/en-ca/download/confirmation.aspx?id=35

    Reinstall Microsoft C++
    http://www.microsoft.com/en-us/download/confirmation.aspx?id=30679

    Update your Microsoft .NET framework.
    http://www.microsoft.com/en-ca/download/details.aspx?id=30653

    Repair game after you install the 3 :]

    Run the game as Administrator:
    Go to the Origin games folder (C:\Program Files (x86)\Origin Games\Battlefield 4) and find Bf4.exe. Right click it and go to PROPERTIES, then COMPATIBILITY and check the box next to RUN THIS PROGRAM AS ADMINISTRATOR.
    Do the same with BF4_x86.exe as well.

    Run Origin as Administrator:
    Go to C:\Program Files (x86)\Origin and right click on Origin.exe and go to properties. Then go to compatibility tab and check the box next to RUN AS ADMIN.

    Disable Origin in game:
    In Origin - Application settings - Origin in Game - disable Origin in game

    Origin Cloud Storage turn it off
    Origin, settings, General

    Others have said if they uninstall MSI Afterburner issues / crashing is stopped. So if you have this installed remove program and test BF4. Also look at other programs as Fraps, Geforce experience ,Raptr and xfire are known to make issues as well.

    If all this fails to fix it then try this...

    BF4 folder in my documents holds game configs and screen shots even if BF4 is installed on different drive. When you uninstall BF4 it does NOT remove this folder. So when you install the game again you can still have the same issues.

    1- Go to my Documents and remove BF4 folder place it on your Desktop or trash.
    2- Be warned you do have to set up your in game settings again.
    3-Repair BF4
    4- When done go test your game.

    ________________________________________________________________________________

    I do NOT work for EA , I am just a gamer who will try to help another gamer on PC fix BF4 issues. Did I try and help you @ all? Reward me with a XP. If I solved your question please hit Accept As Solution on my post so others know it worked.

About Battlefield Franchise Discussion

Discuss Battlefield games in this community forum.133,703 PostsLatest Activity: 4 days ago