I wanted to report that when i start the game i have only letters, no images. It's horrible because i can't open battlepacks, play correctly or even invite friends. I contacted EA Support and they gave me more than 10 solutions, and it isn't fixed yet.
Hi again, i just found out that my game, when is approximately 30 seconds started makes like a vibration on the sound and the pc stops for more or less 1 second. I don't know of this is a problem for this, also i still have no clue about the UI download.
I still don't see the UI download, i reinstalled the game in english and nothing, it still appears the menu on black. It's upsetting because i like the game, but this error is one of thw worsts i've ever had. I don't even know what else to do. By the way, thank you so much for your kindness bro :)
The only other thing I can think to try is to reinstall the game in another language and see if that fixes the black menu.
I'm not sure what else to try. Hopefully the black screen will be fixed next time DICE releases a UI update for Battlefield 1.
I find it unusual there's no popup window asking if you'd like to download a UI update after deleting the twinkle folder.
Hi again bro, i stopped OneDrive for woring and nothing happened. My screen doesn't show the download of the UI. I noticed that only sometimes when i uninstall twinkle folder, the screen seems normal but, when i enter anything (battlepacks, options, matches) the image turns like this. In this case i can see the borders of the image, but the rest of the screen is still unplayable.
When you play Battlefield 1, you automatically share your profile, gameplay stats, and presence with others in the game and in the Battlefield Companion app. You can customize your data sharing settings in your EA Account privacy settings, which are the same for Companion. These rules will apply when you log in for the next game.
ACCEPT
No, that's not the UI update popup window that should be coming up when you first start the game after deleting the twinkle folder. The UI update popup window will ask you if you want to download the UI (user interface) update and will have an accept button to click on.
Is Microsoft OneDrive app running on your PC? You should see a cloud icon in the bottom right corner of Windows Desktop.
Yes stop it from working so it stops syncing Documents\Battlefield 1 folder
I just tried that OneDrive and nothing has changed, the error is still there. I don't know if the UI update is the following screenshot. By the way, u meant to stop OneDrive for working? Because i can't finde a way to close it.
I'm pretty sure Battlefield 1 should ask you to download a UI update after deleting the twinkle folder.
Is Microsoft OneDrive app open on the PC? If so try closing the OneDrive app and then delete the twinkle folder and relaunch the game. See if the game asks you to download a UI update now.
The thing is that when i delete the twinkle folder, i don't have that UI update. Also it's unplayable because i can't check de medals when the match is over, neither the battlepacks or the skins for the guns.
By the way, you know when may i have a fix on this problem? Because i don't know if DICE makes updates. Anyway thanks for your help bro and have a nice day.
The black game menu will probably fix itself after a few weeks. That's what happened to me when I had this bug, it fixed itself after a few weeks.
It took me a while to remember because the bug happened to me around 5 years go. Here's my post from back then.
Menu is black - NO imagines are loading | EA Forums - 6708685
The bug has to do with the twinkle folder in Documents\Battlefield 1. Each time the twinkle folder is deleted it will ask you to download a UI update. After downloading the UI update the menu screen goes black. Some of the files for the UI update in the twinkle folder are corrupted, but it only happens to certain people randomly for some reason.
You'll have to wait until DICE releases a new UI update that you can download to fix it. There will probably be an advertisement popup window in the new UI update. Make sure you close the popup window so the black screen bug doesn't come back!
