Failed to connect to ea online.

Question

I am on PS5, I play normally online multiplayer with no issue. The problem is, no matter what, I don’t get any xp or level up anything at all after a game. I can’t level up my player, my classes, weapons, nothing. I don’t understand what this is. And when I go to the battlefield menu and tap on “help” it says failed to connect to ea online. How is this possible? I’m playing online normally but at the same time I can’t level up anything at all. Also, every time I finish an online game, when it’s supposed to show you like a recap screen with your progress, how much you progressed the class you were using etc, it says “unranked game” and I get no xp at all. Any solutions?

danisoff · Answer

Hello xarhs131x,The issue could only be related to playing on servers that are not ranked. Are you your are playing on ranked servers?

xarhs131x · Answer

I don’t even know how to check this. It happens on both official dice servers and custom. You can see the servers on the picture I posted. Plus there’s no indication anywhere about ranked or unranked servers.

elliotlh · Answer

Hi xarhs131x
I suspect that this is related to the server issues that have been reported here for the past few weeks. It appears to affect EU PlayStation servers from what I gather, so you might be able to progress by playing US ones temporarily (if that's an option for you of course).&nbsp;

viezurev · Answer

It affects anyone worldwide, just updated the main thread wit same problem on North America servers.

This is the month old thread for Battlefield 1 on PlayStation

And here are also lot of reports for Bf5 and others games with multiplayer issues - it’s a global EA infra. issue.

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Failed to connect to ea online.

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