[FIXED] - Unable to transfer gen 3 to gen 4

Thanks for your concern Ea_Lou. I'd love to have my stats, unlocks, ranks transferred over if that's all you're able to do at this point. As I said before I didn't have premium just the China Rising DLC. It would've been nice having some of the guns carryover but whatever. I'm assuming that July 2014 date was a case by case expiration date? I know of 3 friends specifically who were able to transfer their premium membership over in the last 6 months. Thanks...

@GrootIamGroot thanks. Details as requested:

BF4 player name - harrymanta
Next-Gen Console - Xbox one
Date and time of incident - 13th Aug, 11am uk time
Details of what happened(crash, no prompt, etc.) - no prompt at all

 My details:

BF4 player name - Viking Frenzy
Next-Gen Console - Xbox One
Date and time of incident - 8/16/2016, around 10:30 am EST
Details of what happened(crash, no prompt, etc.) - No prompt at all

Here's my info:

BF4 player name - NadMonkey
Next-Gen Console - Xbox One
Date and time of incident - 8/12/16 around 7pm (US Central Time)
Details of what happened(crash, no prompt, etc.) - No prompt

This Has happened to me also. I never even got a prompt to do any of the above. I did however have to wait about 6hrs for all my DLC to download and install only to find out I have to start from starch. I cant believe a company as big and successful as EA cant just swap it over. If it was soooooo sensitive and important to say yes to a prompt (that never occurred) then all the retail outlets that sell your games should be made aware so they can tell the customer just how important it is.

I have been waiting now for 1hr 26min and counting to be connected to EA live chat and still nothing. Tried sending an e-mail but for what ever reason it wont send.

My platform is PS4 and I would appreciate it if you could sort it out ASAP!

I would also like to add, I have just spent nearly £400 on my bundle so if you think I'm not going to play online until you guys can be arsed sort the problem out think again.

Kindest regards

Alex

Info as requested

Bf4 player name invisible grub 

Next gen console Xbox one 

Date and time of incident 8/15/2016 time was around 6pm EST

Details of what happened crash and no prompt

Here's my info:

BF4 player name - Pyramat
Next-Gen Console - PS4
Date and time of incident - 8/14/2016 around 1:00PM PST
Details of what happened - No prompt

Hopefully you guys can get this sorted out.

I also had this issue
Jdosiris2 gamertag
Xbox One
Aug 17 @ approx 8:00 pm Est. Had downloaded BF4 overnight from Xbox Store
Level 76 on Xbox360
No prompt when we logged in to it.
Showed level 0, no guns or dog tags earned.
Soo frustrating.
Clicked the "Me Too" button at the top of the post.
Did not call Customer Service or so a Support Chat since posters above tread down that road pretty heavy.

Please update us all soon when you all have info
Thanks for your help!

John

Never got the prompt for the stat transfer either
Gamer tag valkeriy
Xbox one
Happened on the 15 had downloaded it overnigh

Details:

Player name: NickW1109

Console: Xbox One

Date and Time: August 15, around 5 PM UK time

What happened: No prompt