EA Staff
@dige4 wrote:
I have the wrong account on my xbox and im trying to update it but for the last 2 days everytime i try to do so it says unable to update your account please try again later what do i do
Linking your Xbox Live account to another Origin account can only be accomplished by a Game Advisor at the moment. Please get in contact with them directly at https://help.ea.com/contact-us and they will be happy to assist you with that.
1 Click on the following link: https://help.ea.com/contact-us
2 Click on the blue button "Contact a Game Advisor"
3 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
4 Select the type of issue and the platform you play on, and click on "Find Solutions" again.
5 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
6 Select a contact option. Note that you may get different contact options depending on your country or time of day.
Why can’t they make it where you can choose the ea account for each game instead of hard coding into Xbox? It’s sucks that there is no way to change it in the Xbox settings. It seems like once an account is linked, you can’t change it. I’ve had my Xbox for less than a year, but the ea account linked to my Xbox live account has to be several years old since we haven’t had that ISP for at least 5 years.
Their “Game Advisor” system is useless and a huge waste of time.
I have loved all the madden games but now I can’t stand to buy a $60 game and not be able to use all the features due to their flawed system of not being able to choose an account to link a game to.
Feeling Helpless.
