EA Staff
@dige4 wrote:
I have the wrong account on my xbox and im trying to update it but for the last 2 days everytime i try to do so it says unable to update your account please try again later what do i do
Linking your Xbox Live account to another Origin account can only be accomplished by a Game Advisor at the moment. Please get in contact with them directly at https://help.ea.com/contact-us and they will be happy to assist you with that.
1 Click on the following link: https://help.ea.com/contact-us
2 Click on the blue button "Contact a Game Advisor"
3 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
4 Select the type of issue and the platform you play on, and click on "Find Solutions" again.
5 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
6 Select a contact option. Note that you may get different contact options depending on your country or time of day.
This is not true they will not help you unless you have access to the email address. They essentially lock your gamer tag from using any EA sports games.
So you havent been able to unlink your account or switch to new email ? Im currently going through the same thing
Nope. Everything I have found says it's impossible if you don't have access to the original email anymore (which I don't). Honesly, I've been thinking about creating a new Xbox account and starting over since I have no control over which EA account I want linked to my xbox account. It's like they've hijacked it and locked me out of one of my xbox settings. IMO, if I have access to the xbox live account, I should be able to switch which EA account I wanted linked with it, but it's the other way around.
DICE TeamI'm closing this thread to stop it being necroed.
If you have any issues with Battlefield 3 please make a new topic about the issues you are having and what kind of steps you have tried to solve it.
/Atic
