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Anonymous's avatar
Anonymous
13 years ago
Solved

How to unban a battlelog account?

My friend's battlelog account has banned 1 hours ago. My another friend reported him for a joke, he wrote an unacceptable reason for reporting but this reason taken seriously and my friend's battlelog account has banned for nothing.That was a clear mistake of punkbuster system or other ea moderators, I don't know everything about reporting system of battlelog but that is a clear mistake.It should be fixed.

Besides my friend is a competitive player and he really needs his battlelog account.His clan-mates can't contact with him easily.He is a part of this community and he incurred that misfortune.

My aggrieved friend's PSN ID is "IIcrosS_" and his Orgin and Battlelog ID is "IIcross" and the reporter's PSN ID is "yusufbekir" and his Orgin and Battlelog ID is "AyranPAWA".Both are my real friends, we couldn't guess that situation will happen.

Sorry about my broken English, there will be grammar mistakes. I hope, I explained myself clearly and this mistake will be fixed soon.

Greetings from utfpofidic 🙂

  • Hi utfpofidic,

     

    I've looked into this and according to the logs your friend was never banned from Battlelog. His presentation was hidden due to some inappropriate content, but this does not interfere with the ability to communicate on Battlelog or playing the game. 

    Please let him know that he can contact a moderator on Battlelog or simply reply to the thread here, and we will be able to unhide his presentation again after he has removed the inappropriate content from his profile (and I'm pretty sure he will know what I'm talking about 🙂).

     

    Thanks. 

  • Anonymous's avatar
    Anonymous
    13 years ago

    Hi again,

    Where can he find this inappropriate content rules? I'm sorry about him but his English level isn't enough to debate this problem and I'm here for him. Are there any list of the rules that we can find easily?

    If I understand it, you're saying:

    1- Find the inappropriate content

    2- Delete and arrange the presentation

    3- Get in touch with me or another moderator

    Thanks for advices, my friend will arrange his presentation legally his presentation and battle feed will get unbanned 🙂

    And again thanks for everything Timmie and eadennis, I hope we will solve this problem in couple of hours and I will accept your messages as solution 😉

    Greetings from utfpofidic

  • Anonymous's avatar
    Anonymous
    13 years ago

    Ok, so it looks to be clean now.

    I'll restore it for your friend, just make sure they stick to the rules to make sure it doesn't happen again 🙂.

    ~RIck

15 Replies

  • Hello i had gotten my account with origin refunded (even tho i didnt ask for it to be) and after repurchasing and downloading updates whenever i try to enter a match i get the "you soldier is banned you may not join any matches" message... any way to get rid of that? ive done nothing that could be considered offensive on any matchs and i dont hack so i dont understand whats going on?

  • EA_Dennis's avatar
    EA_Dennis
    Icon for EA Staff rankEA Staff
    13 years ago

    Looks like your account has been banned. Please contact accountdisputes@ea.com by following the steps listed in this help center article: https://help.ea.com/article/information-about-banned-or-suspended-accounts

    Actually, I'm not quite sure if there is anything they can do for you, since I don't have insight into your ban reason. If they are unable to lift your ban, the only other way to play the game again would be by creating a new Origin account, I guess.

  • Anonymous's avatar
    Anonymous
    12 years ago
    Please help me I've been banned from battlelog I don't know if it's for a week or it's permanent my id is osvaldo2567. After I could not access bf4 online. I've looked over the rules and I've been banned under fair fight code j8tky
  • Anonymous's avatar
    Anonymous
    12 years ago
    My battlelog account has been banned. Ever since it doesn't allow me to play bf4 online. It didn't say why.
  • My account was banned due to chargebacks which would be fair if they were true. I looked at my transaction history and there were no mishaps. I bought the game at target and used the product code to download and play it. When I went to account disputes they said (basically) "Your account is banned due to chargebacks." I'd atleast like to know how to fix this problem

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