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theanar's avatar
theanar
Rising Newcomer
18 days ago
Solved

I cant log in my old account

Hello, I got an error when trying to log into BF1. I thought the problem was with my EA account, so I disconnected it from Steam, logged out, and then logged back in (I don’t remember if I used the same email or a different one). Then I realized the issue was with my internet connection and fixed it. However, right now I can only log into the game with a new Battlefield 1 account. I had a lot of items and a lot of effort invested in my old account. Is there any way I can reconnect to my old account?

 

 

  • Hello theanar​,

    Make sure you are using the same account. If you actually have unlinked your account EA account from your Steam account, then you should talk to EA support.

    EA Help

3 Replies

  • Hello theanar​,

    Make sure you are using the same account. If you actually have unlinked your account EA account from your Steam account, then you should talk to EA support.

    EA Help

  • 5xrf84lut5bx's avatar
    5xrf84lut5bx
    Seasoned Newcomer
    17 days ago

    bump help please. support chat is not working for me on my current setup