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Leshka_Smotrite's avatar
Leshka_Smotrite
12 years ago

I have a disk BF3 premium but CD key not work

I purchased a game disc BF3 Premium. After tog, as I had internet connection I tried to enter the code in the originals but I did not succeed. The key turned out to be incorrect. I already tried to contact the support of EA and even bought a standard part of BF3 but nothing helped. I was asked to get a receipt or bill of purchase, but the purchase was not given me a receipt. Please, help to me. Maybe I'm doing something wrong? I can write code here. Maybe you will be able to activate it. Help me, please.

battlefield 3

1 Reply

  • ragnarok013's avatar
    ragnarok013
    Hero+
    12 years ago

    If you purchased a brand new copy of the BF3 Premium edition (not a pre-owned 2nd hand copy) and the code is not working then you will need to contact a Game Advisor at EA Customer support:  https://help.ea.com/contact-us

    I recommend that you use the telephone option and the “call me” option so you don't have to stay on hold for a long time. (The call back function is restricted to north American residents only)

    1 Click on the following link: https://help.ea.com/contact-us
    2 Make sure you are logged in (top right corner)
    3 Click on the blue button "Contact a Game Advisor"
    4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
    5 Select the type of issue and the platform you play on, and click on "Find Solutions".
    6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
    7 Select a contact option. Note that you may get different contact options depending on your country.

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