Forum Discussion

Anonymous's avatar
Anonymous
13 years ago
SolvedApproved

In-game stats incorrect... Help!

Hi all,

On the Xbox version of the game, when I go into stats on the menu, it says I'm Colonel rank 32, when in actual fact (during gameplay/battlelog) I'm Colonel rank 42... My stats have been stuck or frozen like this for well over a few months now but it's got to the point where it's really starting to bug me. I don't know if my kills/deaths/ratio is updating either... Or worse, if the game's even acknowleging my progress!!

Thanks for all your time & help,

James

battlefield 3
  • XSV_NiTEMARE's avatar
    XSV_NiTEMARE
    13 years ago

    Hi James!

    Contact a game advisor here and they can update your account.

    - With kind regards, Timmie.

  • XSV_NiTEMARE's avatar
    XSV_NiTEMARE
    13 years ago

    You're welcome! :robotvery-happy:

    Gameplay/ In-game support.

    - Timmie

7 Replies

  • XSV_NiTEMARE's avatar
    XSV_NiTEMARE
    Legend
    13 years ago

    Hi James!

    Contact a game advisor here and they can update your account.

    - With kind regards, Timmie.

  • Anonymous's avatar
    Anonymous
    13 years ago
    Approved

    Thanks! 🙂

    Would this be considered an account/registration issue or gameplay/ingame or technical supprt?

    -James

  • XSV_NiTEMARE's avatar
    XSV_NiTEMARE
    Legend
    13 years ago

    You're welcome! :robotvery-happy:

    Gameplay/ In-game support.

    - Timmie

  • Anonymous's avatar
    Anonymous
    13 years ago
    Approved

    Sweet! Thanks again :D

  • Anonymous's avatar
    Anonymous
    13 years ago
    Approved

    Hey! Just thought I'd update you...

    After speaking online to an EA help advisor guy, he couldn't solve it. He gave me a case number and passed it on to another EA help advisor guy in EA's Battlefield 3 department. After a few troubleshooting sessions he couldn't figure it out either and escalated my case to a 'specialist'. Again, no luck with this advisor either, who has escalated my case even further and given me a month's waiting time for a DICE developer to get back to me personally.

    It's unfortunate, and it seems it's not that common a problem, but I guess it'll give me a chance to thank DICE in person (sort of) for the awesome game they've made 😛

    Thanks,

    James

  • XSV_NiTEMARE's avatar
    XSV_NiTEMARE
    Legend
    13 years ago

    Hi again James!

    What you can do is to reinstall the latests multiplayer updates. Also, try to recover your Xbox LIVE account. The rank you can see on Battlelog/Aftermatch loading screen is the rank/stats you have. 

    - Timmie

Recent Discussions