Lost/missing Battlepacks
Hi! Since the new Battlepacks revision dropped a few days ago, every premium Battlefield 1 owner gets a free superior Battlepack, like I got. But when I opened BF1 and saw that the Battlepacks wa...
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Hello @CommanderWacky
What is your platform? Have you tried to reboot your console (if you are on console)? If you are on PC, try to re-login to origin and restart the game.
@IIPrest0nIIWacky and i already had contact on discord about it and i went through the standart troubleshoot stuff with him, problem is he is unable to contact chatsupport: he tried on 2 different devices, with all known browsers, both on his landline and data connection and it didnt work
@Babyhuehnchen wrote:
@IIPrest0nIIWacky and i already had contact on discord about it and i went through the standart troubleshoot stuff with him, problem is he is unable to contact chatsupport: he tried on 2 different devices, with all known browsers, both on his landline and data connection and it didnt work
@Babyhuehnchen , Well, in that case @CommanderWacky should have been tell us what He/She already tried to solve his/her issue, because I or @EA_Archi or someone else possible cannot see someone's Discord.
But thanks for clarifying !
As I understand, TheWackySoldier already tried to contact EA support using this instruction How to contact EA support and unsuccessfully. What is the reason why he/she can't contact support ? What happens exactly?
Its the "page doesnt redirect" thing, he tried oh the following configs:
- Windows 10: Edge, Firefox, Opera, Chrome
- Laptop: Safari
- Virtul Machine: Edge
- Tried to do it on his home internet and mobile internet
Clearing browser cache can help to fix the issue. Also, there is another way to contact EA support, It's EA Help Twitter: https://twitter.com/EAHelp
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