Not able to see the recently purchased game in "MY GAMES"

If your newly purchased game is not showing up in your games list when you log into your Origin tool, it doesn't mean you haven't purchased the rights to download it. It just means that your order is still processing.

1. Verify that your payment has successfully processed by going to http://origin.com/ and clicking the Customer Service link at the top of the page.
2. You should then be directed to the Store Support page where you should be able to click on the "View recent order history and purchase details" link, under the Order Details header.
3. If you are not logged in already, you will be prompted to do so. Once your payment has processed, your items will be visible here.

NOTE: If you have verified that your purchase has actually gone through and processed, but still aren't able to see your games in Origin, please follow the steps below

1. Try to click "Origin" on the top left and in the drop down select "Reload My Games".
   
   
2. If that doesn't help, try logging out of Origin and then logging back in. This should clear the "cache" of Origin.
3. Last, but not least, Uninstalling and Reinstalling Origin is the final step you can try doing.

Source

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@promitmallick wrote:

Hi All,

I bought Battlefield 3™ Premium (Order number: [Removed] ),but I am not able to download it because it's not showing in "MY GAMES".

Thanks in advance for the assistance

Promit

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There are two items with similar names in Origin, the "Battlefield 3 Premium Edition" which includes the base game and all DLC expansion packs, and "Battlefield 3 Premium" which is a season pass for all DLC expansion packs without the base game.  If you don't already have BF3 but bought Premium you will not have a game in your "My Games" tab of the Origin client.  If this is what you purchased and you do not already have BF3 please contact EA Customer support:  https://help.ea.com/contact-us and they can fix this for you.  If you purchased the BF3 Premium Edition you will see the BF3 Limited Edition in the games section of your origin client to download.