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Anonymous's avatar
Anonymous
9 years ago
Solved

Online features unavailable

Hi I purchased battlefield 1 a couple of weeks ago as a download on xbox one.
When I go to multi player it just says online features will be unavailable. Please try again.
It says see http://help.ea.com/article/not-able-to-connect-to-online-play for additional information. (1001)

Having been on this link I can't find any reason why I can't connect to online play I have no trouble getting online in any other games.

It says at the bottom of the screen press x to go online but that does nothing.

Please help
battlefield 1
  • Anonymous's avatar
    Anonymous
    9 years ago
    Please try these things (no particular order):

    1) hard reset your console, hold down the power button until it powers off then back on.
    2) check that you're gold membership is not expired and that the account your using is an 'adult' account.
    3) at the title screen for the game, log out of your profile and then log back in
    4) delete then reinstall Battlefield from your Xbox

    Keep me updated on your progress!

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  • Anonymous's avatar
    Anonymous
    9 years ago
    This is all I get
  • Anonymous's avatar
    Anonymous
    9 years ago
    I've Been having this problem for a number of days now. All of my subsrciptions (live&EA) are up to date and I am. Not banned or suspended. When I click X "try again" nothing happens. It doesn't even reload.

    The caption of my error or warning when I attempt to get on Battlefield1 multiplayer is "Missing Multiplayer Privileges".

    Why is this happening? How do I fix it?

    I've read the article it refers me to and nothing matches up.
  • Anonymous's avatar
    Anonymous
    9 years ago
    Please try these things (no particular order):

    1) hard reset your console, hold down the power button until it powers off then back on.
    2) check that you're gold membership is not expired and that the account your using is an 'adult' account.
    3) at the title screen for the game, log out of your profile and then log back in
    4) delete then reinstall Battlefield from your Xbox

    Keep me updated on your progress!

  • Anonymous's avatar
    Anonymous
    9 years ago
    Thanks a lot the hard reset has done it.

    Cheers
  • Anonymous's avatar
    Anonymous
    8 years ago
    If I reinstall battlefield 1 will I loose all my data
  • Anonymous's avatar
    Anonymous
    8 years ago
    I'm having the same problem with a ps4 how do I fix it
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    I will be locking this post down though to avoid further necroposting. If you still need help with this specific topic please create a new post on our boards.

    • Don't "necropost." Reviving, updating or bumping old, outdated and irrelevant threads is not helpful for our community. It's best to check when the thread was created before you hit post, just to make sure it's not 2 years old for example.

    AHQ Rules & Guidelines

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