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Merzzy's avatar
Merzzy
13 years ago
Solved

Origin Account - Hacked - Password changed then email address changed.

Pretty much as the subject states. My origin account was 'hacked' I had a password change email, followed two days later by an email address change email on the 15th of November. I am now unable to...
battlefield 3
  • EA_Barry's avatar
    EA_Barry
    13 years ago

    If you believe your account has been compromised then please contact an EA Game Advisor immediately.

    Thanks,

    Barry.

Anonymous's avatar
Anonymous
13 years ago

Dear Origin/Ea,

A few minutes ago I received an email that "someone" changed my email address. However it was not me that changed the email address.

I can't login anymore or change anything on my account. 

I also tried to call ea support but they were closed and I tried to email ea but couldn't find a valid email address.

So what am I supposed to do now?

Regards,

Tim

  • Beowulf6666's avatar
    Beowulf6666
    13 years ago

    can you log into origin? (i assume you cant)

    if no...you need to make a new ea account....log in to origin...and speak to one of their technicians...

    u do that by going to origin help...at the top....then click on "live chat" at the top of the help page..

    good luck man

  • Anonymous's avatar
    Anonymous
    13 years ago

    Only EA customer support can help you with this problem. For support, please visit the EA Help website. For instructions on how to use the EA Help services, please refer to How to use EA Help.

    I hope you get your account back. Private message me if you get your account back, i would love to know. 🙂

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