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xDrWoody's avatar
xDrWoody
10 years ago
Solved

Origin Account Hacked and Security Question Changed To Russian

My Origins Account Was Hacked Email and Password Was Changed and The Security Question Was Aswell All Changed to Russian How Do I Undo This!
battlefield 4
  • Anonymous's avatar
    Anonymous
    10 years ago

    Hey @xDrWoody, - and thanks to @ZYMFULL for helping out! - 

    I know how awful the feeling is, when somebody stole your account. I once discovered that somebody hacked my account for an online games I was playing. 
    But, and that's the important point: I'm here and I got you covered! : D 

    Please have a look at this link: -> Click me! <-

    If you need additional information on how to keep your account safe online, take a look here. -> Click me! <-

    Please, if there are any questions left or anything else you need, tag me with @EA_Valgard! =) 


    Cheers, 
    Val

Anonymous's avatar
Anonymous
8 years ago

Same exact scenario for me. I'm stuck with this stupid name. Can't change anything due to the security question the hacker set up, and it's in spanish. havn't been able to do anything but get my account back by changing the log in password from my original email adress :/

IIPrest0nII's avatar
IIPrest0nII
Hero (Retired)
8 years ago
@Jorderman wrote:

Same exact scenario for me. I'm stuck with this stupid name. Can't change anything due to the security question the hacker set up, and it's in spanish. havn't been able to do anything but get my account back by changing the log in password from my original email adress :/

@Jorderman As was mentioned before, you will need to contact EA support to reset your Security Question and Answer and create a new. Also, I recommend to check this article about How to improve your Account Security and avoid similar cases like you have now.

https://help.ea.com/en-us/help/account/how-to-maintain-account-security/

Thanks!

  • MJpwnz's avatar
    MJpwnz
    8 years ago
    Russians hacked me too, live chat is helpfull.

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